Brian S.

Brian

Brian S.

Plumbing Service Technician

103 Reviews

“Albert M. and Brian S. did an awesome job replacing our kitchen faucet, stopping a leak in the bathroom sink and unjamming the garbage disposal. While replacing the kitchen faucet, they pointed out a missing U-trap and so also installed that. They were courteous, professional and efficient, and I was pleased that they arrived earlier in our 4-hour appointment window. Thank you!

(Service was in Atlantic City.)”
- Cindy C.
“Very happy I chose Broadley's for service. Albert & Brian were friendly, professional and attentive to detail. Expectations exceeded. Will be using Broadley's going forward. Thank you Albert and Brian.”
- Rick R.
“Brian S. and Albert were very courteous and sympathetic to our situation, and was able to quickly assess the issue. They went to go get the pumps and had us up and dry in no time. Would definitely always ask for them when any plumbing job is needed. Always had good experiences with Broadley’s. Mostly in emergency situations.”
- Brian U.
“Extremely nice, friendly, professional and knowledgeable. They were able to quickly determine the problem and were able to fix it right then and there. Gave me advice for following up the repair to address the damage the problem had caused. Great guys!”
- Diana W.
“My experience with Broadleys from start to finish was exceptional. Every team member I encountered from the first phone call to the completed install were extremely pleasant. My home improvement experience thus far has been a handyman diy special. Now I know why there are professionals. I couldn’t be happier with Brian and the rest of the team and will definitely be using Broadleys in the future (aka next summer for a bathroom remodel). Thank you so much from your happiest customer!”
- Tommie K.
“Brian (not sure which Brian since you have two listed above, I checked both) and Albert did a great job with a tough drain clog, and they were both very friendly and professional. My only comment is that the caulk job on the toilet when they had to remove and replace it could look better. It's not terrible but not as good as it was before. Thanks!”
- Bob L.
“Broadley’s came out right away after we called about a plumbing emergency. The crew was great and super knowledgeable and transparent about how much everything would cost which we really appreciated. They fixed the issue and gave us recommendations for the future which was so helpful!”
- Brooke H.
“2/7/24. Had service today from Brian S. Problem with kitchen drain. Brian was prompt, courteous and, most importantly, highly competent. He resolved our problem in short order and was very pleasant throughout. Very happy with Brian S. and Broadley's. Thanks. PM”
- Phil M.
“My service call was extremely prompt , well done, clean and neat.
Brian diagnosed the problem quickly and replaced the defective
part.
He is a very courteous gentleman.”
- Bill C.
“Beginning with my phone call on Sunday of a holiday weekend because our hot water heater wasn't working, a polite young lady answered my call immediately. I requested to have a call back on the next business day (Tuesday) and possibly schedule service for Wed. morning. Tuesday morning I received a call back from Broadleys at 8 AM and I was put on the schedule for first thing Wed morning. At 8:05 Wed morning we received a call from the Broadley technician that he was ready to come to service our water heater. By 8:45 AM the technician had our water heater up and running! Everyone was so efficient from start to finish!!! I wish there were more companies that efficient!”
- mary o.
“Brian is pleasant, professional and certainly knows his craft. We had a leak from our 2nd floor that Brian was able to locate within a few minutes. It didn't take but another 5 minutes and the repair was complete. Outstanding service! Thanks, Brian!”
- Carl R.
“Broadley's was great! Called late afternoon one day about a plumbing issue and their representative came right the next day! Brian S was very professional. Called before knocking to let me know he was here. Diagnosed the problem and fixed it right away. There was no inconvenience at all! The price was also very reasonable! We've been using Broadley's for plumbing issues for years now and they have never let us down! Happy Holidays to Brian S and to all the Broadley's employees and ownership!”
- Michael F.
“Great job Brian S and Jeff G were very knowledgeable. They were efficient , neat and clean. I will definitely recommend Broadley’s.”
- Lori L.
“Prompt service. Professional and polite. I had plumbing issues assessed and will be having a new water heater installed and faucets replaced when the supplies are available. I will do a follow up review when the work is completed. Thank you for your time and expertise.”
- Elaine W.
“Broadley’s was able to come to our house within a few hours and fixed an issue with our garbage disposal caused by a mistake from another plumber. They were professional, knowledgeable and fair. I would not hesitate to use them again.”
- Jared Z.
“Brian and the Broadley Team has been to our house twice in the last few weeks dealing with an ongoing problem with our Hybrid Hot Water Heater. We could not be more satisfied with the service provided. Brian and the other technicians he brought with him were not only professional and very knowledgeable, but they could not have been nicer people. It is hard to find good repair people these days. If you need plumbing or HVAC service then Broadley’s is the way to go…Thanks again Brian…”
- Stanley Y.
“Brian and Ken completed a replacement of our water heater. As we were not on site, they provided clear, constant communication and they coordinated their work and timelines with our construction contractor. We are very pleased with the service and would highly recommend Broadleys.”
- Kim B.
“Brian and Ken were such a pleasure to work with. Professional and competent. They worked with us and completed the job fast and efficiently. Would highly recommend! We will continue to use Broadley’s Plumbing.”
- Kim B.
“Brian S. was outstanding. Honest assessment of the situation, worked neatly and quickly, and fixed the problem to my complete satisfaction. Highly recommended!”
- Dave W.
“I have had Brian a few times over the years in my house to do repairs. He is friendly and knowledgeable . I have used Broadley’s for over four decades to my general satisfaction.”
- Dominic F.
“This was the second time I called Broadley’s and I was once again so impressed with the service I received. It was also the second time Brian S. came. Both times Brian S. has given me wonderful service, he is prompt, professional, and efficient. He answers all questions and explains what needs to be done, so as a homeowner I understand. I have been highly satisfied with the service I have received. It is a pleasure to deal with a company like Broadley’s.”
- Carol S.
“Installation and hook up went smoothly within a reasonable amount of time. Both men are personable, professional and knowledgeable. I am very pleased. Thank you.”
- Karen G.
“Brian was very knowledgeable and professional. He took the time to explain the issue. Was kind enough to walk around my house and open up the aerator in the faucets to help with the water pressure.”
- Herb S.
“Brian was able to quickly diagnose the issue with why the water was always only hot. He left to get the parts and came back within a reasonable time and was able to install the new part efficiently. He also cleared our drain. The price was more than I expected but Brian was upfront with the cost and the shower is properly working. He was super nice and appreciated a job well done.”
'- Nancy F.
“Brian and Ken were outstanding from start to finish! The quote was a fair price, and their work was quality. The Broadley’s plumbers extended and relocated the outside waterlines and shut off valves to the side of my home so that we no longer need to go into the crawl space to turn the outside water on and off. Thank you Brian and Ken!”
'- Tom W.
“Brian came because I was having a problem with low water pressure. He checked all the possible reasons, including going into the crawl space. When he didn’t see the problem, he took the time to check for other reasons. Turned out to be a water filter for the house that was clogged up and causing the problem. He took the time to change the filter and show me how to do it myself in the future. I really appreciated his kindness that day because it was the first time I had to handle a situation like this since my husband passed. Thank you.”
'- Debra S.
“Such an amazing experience and care in repairing my shower which had no hot water. Albert M and Brian S were professional, friendly and explained exactly what they did to repair the problem. I will always call Broadley’s for any and all problems in the future. Thank you so much.”
- Karen S.
“Brian and Yancy were great — very professional and polite — explained things to us in easy-to-understand terms and generally went above and beyond. We would not hesitate to use them again. Thank you.”
'- Jeff B.
“Brian was very knowledgeable
Performed service quickly and with great results
Thanks again to all your staff
Easy to work with your company”
'- Ted W.
“Brian had a difficult job chasing leaks in paper thin copper tubing. Difficult access made the job even more difficult but Brian stuck with it using his knowledge and experience with different types of tubing, connectors, etc
I am extremely happy with Brian’s efforts to make sure no more problems existed before he left. A difficult job well done”
'- James C.
“We had a wonderful experience with Broadleys beginning with the first phone we made for service, prompt and courteous service for an assessment and estimate, and prompt service repair. Brian Stass is a true expert in his field, did great work as our sink looks beautiful and was installed perfectly. His friendly personality and professionalism are admirable. We will continue to utilize Broadleys for any future needs. Also have recommended to friends and family.”
'- Deborah M.
“We are a new client.
Broadley’s came out immediately when we called to repair our Moen shower/tub system.
It was Brian Stars and Ken originally.
We worked with Hilary Cunion for scheduling and coordination.
Hilary was always patience and professional.
Brian Staas was a lead contact and was able to repair our Moen system.
Brian was also extremely knowledgeable and professional. Albert Moir was participated.
Thanks Broadly’s for being there to help us.
We are now part of your family”
'- Jedd S.
“Brian and Albert were great. They fixed my issue in a professional manner and left the area as they found it. Thank you very much for your assistance.”
'- Martin M.
“The spigot in my kitchen broke and Brian replaced it – I am VERY satisfied with both the installation and with Brian – he was professional as well as nice! I would recommend Broadley’s for all your needs!”
'- Linda S.
“Brian was WONDERFUL! He came VERY quickly and assessed the situation perfectly! I have used Broadley’s in the past and I will continue to use them for all my plumbing needs in the future!”
'- Linda S.
“Really appreciate Brian’s prompt service to help us with the broken shower head. Also, when he came in the spring to fix a broken pipe under the house. Brian was very nice and helpful!

Thanks again.”
'- Susan B.
“Brian was the technician, but not sure which Brian. He was OUTSTANDING!!!! Professional, prompt, communicated very well, and honestly!”
'- Jim B.
“Since we didn't have the use of our toilets thank you for getting here so quickly and going above and beyond finding a temporary solution and helping us get others to finish the project.”
'- Susan G.
“My technician was Brian, no clue which Brian, so I marked both above. Whichever Brian it was, he was very professional, knowledgable, and shared that knowledge with me regarding the water heater, and polite.
I also spoke with both Angel on the phone, setting up this service call, and then Nicole, when Brian missed the 9-12 window. Both Angel and Nicole were excellent representatives of the Broadley team.
Well done all!”
'- Eileen W.
“Brian (not sure of his last name) came out today to repair our toilet. I was impressed with the whole experience. He called ahead to confirm we still needed service, and was prompt in his arrival. He was super friendly and kind towards my small children. Most importantly, he repaired our toilet in no time at all. He explained the repairs and the whole process was seamless. I’ve already recommended Broadley’s to a friend in Avalon, and will surely use this company in the future.”
'- Jennifer B.
“Brian was among the best service technicians I have ever had the pleasure of dealing with. He was knowledgeable and quick to identify the problem. A part was needed and he was able to get it and return to complete the job the same day. I really appreciated him doing that for me. He is an asset to your company.”
'- Frannie T.
“Work is always done correctly.
Very personable staff.
Easy to schedule service.
Brian Staas has recently performed repairs for me and kept me updated on the progress while I was out of town.”
- Bill C.
“This is my second experience using Broadley’s and my second time having Brian perform my requested maintenance.
Everyone at Broadley’s from the first person I spoke to schedule the appointment to Brian when he performed the maintenance was exceptional!!!

I have recommended Broadley’s to my neighbors and other friends for the high quality of their work.
Thank-you!”
- Thomas C.
“Brian was very professional, customer-orientated, friendly, knowledgeable, and identified the problem and provided an honest estimate. I would like for Brian to come back to do the work. Brian is an asset to Broadley‘s.”
- John D.
“My wife and I were very impressed with his demeanor and interpersonal skills as he professionally took care of our upstairs clogged sink issue. We have used Broadley’s for most of our 54 years at this location and we have never been disappointed with its service. Don and Fran Jerome”
- Dominic J.
“We experienced a clogged drain line from our guest bathroom to the septic tank. Your crew came out on Friday and suggested the problem was the septic tank being full. We immediately scheduled a clean out ASAP and on Saturday it was emptied and the clogged remained. We called your service late Saturday and Brian returned our call in 5 minutes to inform us he could be here in about a hour after finishing the job he was working on. Brian was here on Friday, so he knew what to expect, ended up being a tree / shrub root being the culprit.  Job well done”
- John H.
“I called Broadley Plumbing for a leak in my sink. Brian was here within 30 mins. He resolved the problem immediately! He was pleasure! So happy to find a local, reliable plumber! I will definitely recommend Broadley’s to all my shore friends! Thank you!!”
- Maria D.
“We’ve always experienced great service with Broadley’s but I was especially happy with today’s appointment. I was thrilled to get a same-day appointment for three issues we were having: one emergency, one maintenance and one long-term project. Our technician Brian was prompt, courteous, knowledgeable and personable. He took the time to explain what and why he was doing things and worked quickly on each issue, which was very much appreciated.”
- Stephanie H.
“Thank you for coming out so quickly. Brian (plumbing) was very nice and very efficient. I have been very pleased with all three servicemen.”
- Donna A.
“Brian was on-time and quick to diagnose the problem with my toilet. Once he had the part needed, it was fixed in no time. Thank you for the quick response!”
- Thomas W.
“Brian is such a nice guy! He was super helpful and fixed our rusted pipe so fast. His happy and kind disposition was so much appreciated. He even offered to help me bring in my groceries!”
- Sam B.
“Broadley’s was quick to respond to a leak in my outside shower. Thank you to my technician Brian Staas for your help!”
- Thomas W.
“Brian and Ken were polite, friendly and knowledgeable. They took care of my sink and gave me tips to keep it running freely. They worked quickly and efficiently. A positive experience for sure.”
- Pat D.
“Same day repair, awesome personality and expertise. Quick but thorough and cleaned up site after. Can’t be more pleased!”
- Steve S.
“I had been trying for weeks to find a plumber near Strathmere to hook up an outdoor shower. Broadleys was an exceptional experience from the first call through the completion of the job.

Brian Staas was professional, polite, and very pleasant, communicating
each step along the way. I couldn’t ask for a better experience. I will definitely use them again.”
- Fran S.
“We were very relieved that Brian S was able to work with the team at Broadley’s (Donna & Hilary) to have our order from the supplier arrive by our timeframe and in the color choice we expected. Good customer service. Installations by Brian and his assistant were handled professionally and neatly. Brian was very knowledgeable about his trade and courteous. Thank you for a positive experience.”
- Catherine J.
“Exceptional and dependable service as always! Quick , knowledgeable and professional. Would highly recommend their service! Our problem hot water heater was diagnosed and a new one installed within 24 hours.”
- Pru P.
“Brian was very friendly, and explained everything to me. I really appreciate that he took the time to do that because I don’t know anything about Plumbing. I have used Broadleys in the past, and I will continue to utilize your services when needed. I will also recommend you to others looking for a dependent and reputable service provider.”
- Robert V.
“Brian was prompt and went straight to work identifying and solving my water leak and especially the resulting damage. He showed me the extent of the leak and gave great advice on taking thorough photos, and repaired my pipe so we can use our shower again. Excellent service call in every way. Thank you for coming so soon!”
- Steve F.
“Brian was very professional and respectful. He explained everything to me and completed the job effectively. I am very happy to be apart of an agreement plan. Thank you very much!”
- Bill W.
“This was my first time calling Broadleys. From my first contact with Hillary, to shaking Brian’s hand at the completion of the job, I couldn’t be happier. First class and expert knowledge from start to finish. Thank you. Lee M.”
- Lee M.
Both Geoff and Brian were awesome.I hope you packed them on the back they did an amazing job at my house
- Gail