Arnold R.

Arnold R.

HVAC Technician

16 Reviews

“This was the 2nd big remove and replace gas heater job by Broadleys in 2 weeks, as there are 2 separate systems in the house. This crew was so different than the first. One was rude, seemed rushed even when there was no time pressure placed on him by us. They cut holes through outside walls in areas I did not approve first; I was here the entire time and never was asked or offered any options for the major exterior holes being drilled out. They were slobs in the bathroom, carpeting had to be cleaned and we've been promised a guy or two will be back to correct and finish this job, but that's been a week and a half ago…If and when they do, I will update this review. Very unhappy with the job.”

- John M.

“Installer did a good job to replace my old heating and cooling unit and explain the system to me. The new thermostat which is accessible on my phone is convenient. The technician wore booties while walking through the house.

I am very happy with the service I have received from the Broadley technicians over the years. I would recommend them to a friend and neighbors. I will continue to remain a satisfied customer of Broadleys.”

- Cynthia P.

“Arnold was great. It was raining on our service day but he worked right through it and the system is up and running. I was highly impressed with all his hard work. You should be very proud to have him as one of your employees.”

- Gregg C.

“Broadley's team of Ernesto L, Arnold R, and Tony W. were great from the moment I called to get quotes. From Tony's great advice/knowledge, walking us through each step of financing, and being completely transparent of pricing, to Ernesto & Arnold's meticulous job during install, clean-up and walk-through. Everything was clear, seamless, and done with perfection. I would recommend Broadley's to anyone needing HVAC services!”

- Nicolette H.

From the initial appointment to the final installation and repair, we had an excellent experience with Broadley’s HVAC and Plumbing Service. The team consisted of Paul, Tony, Arnold, Ed, and Bryce. They were knowledgeable, professional, and very considerate. Their work is outstanding. They patiently answered our questions and waited for us to decide with no pressure. We will continue to use Broadley. Five stars.

“Great service by Arnold and Tony.
Arrived on time, courteous, efficient, completed the job in a timely manner, helpful with any questions and cleaned up when finished.”

- Diane F.

“I recently had the pleasure of experiencing outstanding heating service from Broadley’s. From start to finish, their professionalism and expertise exceeded my expectations.

The technicians Paul, Arnold, and Nick were incredibly efficient. Paul wasted no time in diagnosing the issues with my heating system. I was impressed by the depth of knowledge and thoroughness demonstrated by this team of technicians. They were able to explain the intricacies of my heating system clearly and understandably, which instilled confidence in their abilities.

What truly set them apart was their attentiveness to my concerns. They took the time to listen to my issues and address them carefully. They were patient in answering my questions, ensuring that I fully understood the work
.
My home now maintains a comfortable temperature throughout, thanks to their meticulous work. Additionally, the installation of a new thermostat has greatly improved the overall efficiency of my heating system.

In conclusion, I cannot recommend Broadley’s and this team highly enough for their exceptional heating service.”

- Daisy R.

“Thank you to Arnold and Tony for the smooth installation of our new ductless mini split in our loft. We were never able to heat and cool this area of our home properly, and it’s already made such a difference in a few short days. Big thanks to Cory our salesman as well!”

'- Michael T.

“Had a new AC unit installed. Arnold and Tony did an EXCEPTIONIONAL JOB! Both were experienced in their field. Courteous and professional! The hottest day of the summer, and they worked through it all! Many thanks. Also to Mark, the sales coordinator who made it happen quickly and efficiently. I have used Broadleys for many, many years GREAT company that always puts customers first. Thank you!”

'- Mark P.

Excellent service provided very friendly and knowledgeable .

- Mark

You guys are great to work with!!!
Great job at a great price

- Fred

Paul, Ed, Arnold, Don and Eric did a fantastic job of removing and replacing my ancient HVAC and hot water heater. These guys for punctual, knowledgeable, efficient, courteous and professional. I would have them do work in the future without a second thought.

- Carl

Last Friday my AC broke down. I called your office and they immediately sent out a technician who after diligently trying to get it started told me the best thing would be to replace the AC. Joe Petrini came the next day and went over what I would need. The AC & Heater were ordered and installed on Monday by Arnold, Chris & Jerry. My reason for writing is to thank everyone involved in making this a seamless job. Your employees are to be commended for their professionalism. I have been a customer of Broadley’s since I moved into Osprey Point in December 2006 and have always had very good service. I just wanted you to know that you have a good team.

- Kathleen