Brian S.

Brian

Brian S.

Plumbing Service Technician

223 Reviews

“We had an outside pipe burst during the coldest part of the winter so far in late January/Early February. Brian from Broadley's came out, assessed the situation and performed emergency service to stop the water flow. Later that week, also on one of the coldest days of the year, Brian and his team came out again to permanently fix the problem. Not only did they fix it, but they were kind enough to enter our unit (only used during summer months), and check each sink/toilet to make sure there was no water issues inside the house since they knew we were from out of the area.

Highly recommend–anyone who performs their work with excellence, and cheerfully in those frigid temps, deserves more than 5 stars :)”

- Tammy A.

“It was amazing service they went far and beyond way more than I expected very happy. I really hope they come and do more repairs for me in the future if needed.”

- Dara D.

“Brian was very professional and helpful with questions and request for recommendations for future preventative maintenance work.

Highly recommend Brian and will personally request him again.

Note: Michelle (from the office) was very helpful and a pleasure to do business with.

Thank you again for the great service.”

- Greg H.

“Amazing!! From the first phone call to Brian showing up when my ONLY shower is broken in a busy household of 4 ! He had a very professional and caring attitude! Willing to help and get the job DONE!! He even cleaned up after a long afternoon of working in my shower! So greatful for Brian and finding a plumbing company that is fair and RELIABLE! CANNOT SAY THANK YOU ENOUGH!! THANK YOU Brian!!!”

- Crystal T.

“Brian arrived promptly and dug right in. He was courteous and professional…no nonsense. Broadley’s is on my fridge for all my plumbing needs.”

- AnnaRe B.

“Brian was extremely personal, very professional and very knowledgeable.
He was wonderful and recommend him and Broadleys for any needs you may have!”

- Jennifer Y.

“Brian & Henry were very knowledgeable & professional. They got right to the task at hand & fixed the problem with my boiler once the part arrived. I am a Gold member…my problem occurred on a Sunday around 7 pm. So…I had to pay $175 for Henry to come out. My gold membership states “waived standard diagnostic” which I learned means during normal business hours. The contract should clearly state “during normal business hours”! “Waived Standard Diagnostic” is not clear and is very misleading! I was very disappointed with the way that was explained to me by Michelle. She was very short with her answer and it didn’t seem to matter to her that I have been a long standing customer.”

- Terry K.

“Brian was extremely professional, knowledgeable and kind. Despite the freezing temperatures he stayed under house until my pipes were unfrozen. Explained preventive measures and assured me availability from your company.
It was a great experience despite the call for frozen pipes and no water.”

- Andrea K.

“Brian contacted me by text 15 minutes before his arrival at the top of the scheduled service window. He surveyed the problem, correctly and quickly repaired it at no charge and went on to offer some extremely helpful suggestions after I told him about a pending project. He took pictures and sent requests for price estimates back to his company to support 4 different scenarios I had asked about. During the entire visit he was professional, efficient, effective, courteous and friendly. Very positive experience and I am grateful. Thanks, Brian!”

- Ric M.

“Was an amazing person gave me information that might help my life get started I appreciate him coming out today and feeling me with hope”

- Phillip W.

“Brian and Geoff came in a timely fashion. They were very professional and performed excellent work. They cleaned up the work area. Thanks to all for getting the job done well and quickly, much appreciated.”

- Linda F.

“Brian was wonderful! Very knowledgeable and fixed the problem quickly! We appreciate his problem-solving skills and suggestions. We'll be using Broadley to remedy our outdoor shower issue.”

- John D.

“Brian was extremely thorough, knowledgeable and courteous. He worked through the diagnosis and made further recommendations for a video analysis of our drain system. Great service experience.”

- Steve T.

“Excellent experience. Brian came out same day, diagnosed the issue (which was pretty serious), and brought in additional help to make sure everything was resolved same day. Highly recommend.”

- Jeff U.

“Brian did a great job troubleshooting my tankless system and had it working in no time. Called on a Sunday afternoon and he was at our house in an hour. Appreciate the service.”

- Tom M.

“Service team was very pleasant and helpful. Got me set up with hot water again in a timely manner, answered my many questions, and showed up on time! Would highly recommend this company!”

- Lynne E.

“Great experience with Broadleys. I was not getting any hot water so Pat came out the next day for a water heater repair. The hot water heater was over 20 years old and not able to be repaired so Pat and Mike were able to replace it with a new one within a few hours. Thanks guys!!”

- Gwen B.

“From the person who answered the office phone to the genlemen that did the repairs– 5 Stars. Were at the house in 25 minutes after the call in on Christmas Eve.
GREAT JOB and communicated everything well Thanks Brian and Jeff G”

- ANTHONY M.

“I had a plumbing emergency, the technicians came right out and fixed the problem with a reasonable fee. Technicians were polite and courteous explaining the problem and solution.”

- John H.

“Brian was great! He came right away to fix a broken garbage disposal, and then replaced a furnace filter for us, too. We're very pleased to be a Gold customer with Broadlees!”

- Jon M.

“This was my first time using Broadley’s. Will definitely use this company for future projects. Albert and Brian were prompt and professional . An asset to the company. Will request them for my plumbing needs, again.”

- Diane M.

“Brian was helpful and courteous and although he couldn’t resolve the issue he recommended Zoom Drain Cleaning and they cleared the clogged drain line.”

- Tim S.

“Professional, quick, and willing to spend as much time with us to answer questions as we needed. Very nice, courteous, and knowledgeable.”

- James H.

“I had Brian and Albert over for some quick repairs and they were fantastic. We just closed on a house earlier in the week and were faced with several plumbing issues that the inspection overlooked. Brian and Albert were extremely helpful and professional. I will be recommending Broadleys to all of my friends and family.”

- Adam C.

“As a long time customer of Broadleys I have always been impressed with the employees and their professionalism. Albert and Brian showed their expertise in completing our job request and explained all aspects of.”

- Ben L.

“Brian was very easy to work with. He explained the repair he was completing as well as additional information related to updated our water heater with a personable demeanor.”

- Tim R.

“Brian was fast and efficient. He thought through my issue and together we came up with a great solution. I will definitely be calling Broadley’s and asking for Brian again with my next plumbing issue.”

- Tyler M.

“Very courteous and professional. Replaced garbage disposal in 30 minutes and called the office to get a lower rate since we already had the new equipment that was being installed.”

- Brian U.

“Brian was great and explaining the issue and keeping us updated on his progress and findings thru the diagnostic work. He set up a repair plan that will meet our needs.”

- John D.

“I called Broadley's for a plumbing repair. Brian S came out to do the work. As always the service was great. Brian was excellent. He took the time to explain everything and did a great job for us. Every time I call Broadley's the service exceeds expectations.”

- Jim O.

“Brian was professional, respectful, and fast. I would highly recommend him for all your plumbing needs. Thank you.”

- Charles G.

“I can not express enough the wonderful service I received today! Not only were they prompt and considerate about my time, they explained everything thoroughly and made sure they fully repaired the issues. I will certainly be contacting Broadley's again for our service, and bringing them with me to any future homes I may have!
Thanks so much!!”

- Devon P.

“Their service was pleasant and professional, from the original phone call to report my problem to their technician Brian who came the same day. He did an excellent job of cleaning the clogged drain! I would highly recommend Broadley's for all of your plumbing needs and especially Brian. He was a godsend to me as I only have one bathroom in my house. He came the same day and had it working again in no time at all!”

- Madelyn L.

“I had the pleasure to have Brian and Pat as my team to help with a water leak problem in my condo unit
Not only were they quick and efficient. No BS. They're the nicest guys I've met in a long time
It's good when you have people come in your house that you don't know for a service problem and they're not only professional and efficient but personable also
Broadley's did themselves a favor by hiring these two guys
Next time I'm going to try to submit for them if they're still with the company because the experience I had today was just amazing
Thank you”

- Maria N.

“We had an emergency plumbing situation with a broken pipe that required us to shut off our well pump. Pat and Brian came to our house shortly after I placed a call to Broadley's for help. They had us fixed up and operational in less than an hour after they arrived. They were professional, courteous, and had a good sense of humor to boot. I highly recommend their service. Thanks guys!”

- Chad L.

“Brian was super friendly and very professional. He left and came back with the proper parts knowing how important it was to me to get the toilets fixed!

He also took the time to explain to me a technique to get rid of a rust stain in the tub and validated my daughter’s concern about the rust stain looking like a bug!

Brian was phenomenal!!! I’d request him every time:)”

- Angela H.

“Brian and Pat could not have been more professional, friendly, and easy to work with. Both really great guys, and their work was done quickly and efficiently. Loved that they knew EXACTLY what they were doing, and they explained every bit of it.”

- Mike J.

“Following the discovery of a plumbing leak by David C, our heating technician, Brian S. came out the same day to assess the problem. The work was scheduled promptly and Brian S. and Pat accomplished the job efficiently, neatly and at a cost lower than was first estimated. The Broadley team(David, Brian S and Pat)were professional, informative and easy to work with..”

- Pat B.

“Brian S. and Al always come to my rescue.
They helped me also by talking to a well company and explaining the findings and what needed to be done.
Which helped me as I wasn't sure the right way to explain it.”

- Priscilla M.

“Both are amazing. I had no water at the school and I called Brian S. and he came right now and fixed the problem right away so we didn't have to close the school. They came to my rescue.”

- Priscilla m.

“The guys came out fast and repaired what I thought was the problem but finding out there was something else that was leaking. So they got right on it to order the part and will be returning. Always very pleasant to work with.”

- Priscilla M.

“Both guys are very experienced in their position. They are always very respectful when here and when being around kids at the school.”

- Priscilla M.

“I’ve been using Broadleys for many many years and they are only getting better. The office personnel are beyond professional and pleasant. I actually really like talking with them. Their service staff are so knowledgeable and they get the job done quickly!”

- Linda E.

“Brian and Albert were awesome! Very professional and clearly very experienced. They arrived on time, diagnosed the problem, and completed the repair quickly. They were very thorough in explaining the current issue, recommendations, and next steps.”

- Renata M.

“Wonderful experience! Addressed all of our concern and Repairs were done properly. Great communication and very pleasant and will definitely be using them again in the future!”

- Deanna K.

“Brian was fabulous! Called prior to arrival. Arrived right on time. Fixed immediately and let me know issue and advice to avoid in future.”

- Denise I.

“We needed our gas oven disconnected to have work done behind it, Brian came out twice and was extremely timely and professional both times. He was fast and very friendly and answered all my questions. I hope Brian gets a raise and the next time I call Broadley’s I’ll be asking for him specifically.”

- John P.

“Called for a Friday service call for convenience and Brian S was here in 5 minutes after calling me to confirm
He recognized the problem and was very thorough with fixing the clogged drain
Great job and reasonable charge
This is not the first time using Broadley’s
And I highly recommend them”

- John H.

“Brian was very knowledgeable and found the source of the leak very quickly. He was very friendly and informative. Pat was also very knowledgeable and friendly and worked very well with Brian. Great teamwork to solve our repair. Services were excellent. Thank you.”

- L B.

“Brian was extremely helpful in getting our daughter’s diamond wedding band removed from the side of our Bathroom vanity and wall.
It had accidentally fallen between the wall and the vanity, and he very carefully Disconnected the plumbing, remove the vanity top and locate the ring. He then reinstalled the vanity and plumbing and caulked the top into position. Brian was very Polite and personable and wonderful to deal with
I highly recommend Broadley plumbing for any of your plumbing issues.”

- Marianne L.

“Brian S was on time, polite, and was very honest with my problem. Did not do any extra work that was not required (no additional charge) and recommended a company that could find the problem and eventually correct the existing problem here at my condo.”

- Elizabeth K.

“Brian S fixed our shower this morning. We have had plumbers out before to fix it but never successfully (it worked but made an awful sound). Brian figured it out. He was polite and knowledgeable. 5 stars! Thanks Brian!”

- Jessica C.

“Brian was very friendly and knowledgeable, as well as courteous. He explained how to fix the disposal if it were to get stuck again and was patient while teaching. He also taught us about using the correct hose for the hose connection- don't use white metal on a brass fixture. We would highly recommend Broadley's and Brian to our family and friends and will be sure to contact Broadley's for all of our plumbing needs!”

- Pam B.

“Brian was very thorough with his explanation for trouble shooting the problem that occurred with the instant hot water system and the PCB error code. Thank you for being ontime and taking care of our guests.”

- Bruce R.

“These two man are amazing! Brian and Geoff spend all day at American inn motel and fixed everything! Very professional and helpful! I wish I can give them 10 stars”

- Vanya G.

“Both of them were friendly and knowledgeable, would recommend them, I will ask for them if there available if and when I need there services again.
Thank you Geoff and
Brian”

- Donna N.

“as always the guys were tremendous exploring ong all the work they did on our hot water heater. arrived in 30 minutes after call. i wish i could find plumbers like this at home!”

- joe r.

“Bryan and Pat replaced an under-sink filtration system with a reverse osmosis system. Bryan arrived first, carefully assessed the situation and got right to work. He was friendly, professional and assured me he had everything he needed to complete the work. Pat came by a little while later and both of them completed the installation, checked the system and cleaned up all the trash and debris. Pat was also were friendly and and knowledgeable. The installation came out great. I am completely satisfied.”

- Jack H.

“Call Scott because I had a problem with my bathroom drain in the tub not draining properly. The drain wouldn’t stay up we had to prop it up. So Scott had his technicians come to fix it yesterday 5/21/24. Brian S. & Pat showed up assessed the problem and fixed it within a short period of time. Very happy with the outcome. Thank you Brian S. & Pat great job. Broadley’s keep doing what you do best. I appreciate your promptness & professionalism. Thank you again. Maryann A.”

- Maryann A.

“Brian and Pat were wonderful. My dishwasher had not been installed properly. They were efficient, courteous and quickly righted the problem. I would gladly have them back if any other plumbing issues arise.”

- Cynthia C.

“Patrick and Brian S. completed the job quickly, efficiently, friendly and most professionally.
Never a problem from the initial call to the office, to the final signature on the IPAD when using Broadley's!”

- Charles R.

“I was nervous about calling a plumber due to stereotypes and old TV shows…
However Brian S and Albert showed up on time, we reviewed the work to be done and they got started immediately.
They were quick, getting the jobs done in less time than expected.
They were professional, which is huge as my wife and I were both teleworking that day.
They were clean, no trace of their presence left behind.
Finally, they were thorough; no problem with my wanting to test the new fixtures before they left.
I truly appreciate their professionalism and results, and will not hesitate to contact Broadley's again should the need arise.”

- CJ M.

“Courteous and professional service! We will continue to use this company for our plumbing, heating and air conditioning needs!”

- Joseph/Carol L.

“Brian replaced an old outdoor water spigot at our condo and was very professional, and courteous. He went above and beyond when he removed a morning dove that was roosting in my second floor alcove at the top of the stairs that I couldn't figure out how to get down!”

- Valorie C.

“Brian S. is very personable and extremely knowledgeable, plus he immediately identified the issue. Brian explained the layout of my tankless water heater system and how everything operates. He is an outgoing individual and definitely makes Broadley’s the company I will use whenever I need work done.”

- Ross S.

“Thank you to Brian and Albert for providing quick service to replace my leaking hose spigot. Broadleys is always my call for all my plumbing and HVAC needs!”

- Tom W.

“Brian was great. He was professional, took time to explain the issue to my wife as I wasn’t home. They were observing a drain outside and it was raining. He held an umbrella over her while he explained how the equipment was working properly and how to solve for the pooling water outside.”

- Tony D.

“Brian's professional and personal manner is a sure win for the Broadley team. His excellent communication skills and friendly manner with customers was top shelf.”

- Steve D.

“From our making of a repair call with Stephanie to the repair work done by Brian S., our initial dealing with Broadley’s Plumbing was definitely a very pleasant one. We have parts on order so look forward to Brian S. completing our job with the same great service. Definitely 5 star service.”

- Tom C.

“We had an issue with our toilet running on its own and a broken flush valve, Brian S showed up in a timely manner and handled the issue with a great deal of professionalism. He was very polite to myself and my wife and we are both extremely satisfied.”

- John P.

“Albert M. and Brian S. did an awesome job replacing our kitchen faucet, stopping a leak in the bathroom sink and unjamming the garbage disposal. While replacing the kitchen faucet, they pointed out a missing U-trap and so also installed that. They were courteous, professional and efficient, and I was pleased that they arrived earlier in our 4-hour appointment window. Thank you!

(Service was in Atlantic City.)”

- Cindy C.

“Very happy I chose Broadley's for service. Albert & Brian were friendly, professional and attentive to detail. Expectations exceeded. Will be using Broadley's going forward. Thank you Albert and Brian.”

- Rick R.

“Brian S. and Albert were very courteous and sympathetic to our situation, and was able to quickly assess the issue. They went to go get the pumps and had us up and dry in no time. Would definitely always ask for them when any plumbing job is needed. Always had good experiences with Broadley’s. Mostly in emergency situations.”

- Brian U.

“Extremely nice, friendly, professional and knowledgeable. They were able to quickly determine the problem and were able to fix it right then and there. Gave me advice for following up the repair to address the damage the problem had caused. Great guys!”

- Diana W.

“My experience with Broadleys from start to finish was exceptional. Every team member I encountered from the first phone call to the completed install were extremely pleasant. My home improvement experience thus far has been a handyman diy special. Now I know why there are professionals. I couldn’t be happier with Brian and the rest of the team and will definitely be using Broadleys in the future (aka next summer for a bathroom remodel). Thank you so much from your happiest customer!”

- Tommie K.

“Brian (not sure which Brian since you have two listed above, I checked both) and Albert did a great job with a tough drain clog, and they were both very friendly and professional. My only comment is that the caulk job on the toilet when they had to remove and replace it could look better. It's not terrible but not as good as it was before. Thanks!”

- Bob L.

“Broadley’s came out right away after we called about a plumbing emergency. The crew was great and super knowledgeable and transparent about how much everything would cost which we really appreciated. They fixed the issue and gave us recommendations for the future which was so helpful!”

- Brooke H.

“2/7/24. Had service today from Brian S. Problem with kitchen drain. Brian was prompt, courteous and, most importantly, highly competent. He resolved our problem in short order and was very pleasant throughout. Very happy with Brian S. and Broadley's. Thanks. PM”

- Phil M.

“My service call was extremely prompt , well done, clean and neat.
Brian diagnosed the problem quickly and replaced the defective
part.
He is a very courteous gentleman.”

- Bill C.

“Beginning with my phone call on Sunday of a holiday weekend because our hot water heater wasn't working, a polite young lady answered my call immediately. I requested to have a call back on the next business day (Tuesday) and possibly schedule service for Wed. morning. Tuesday morning I received a call back from Broadleys at 8 AM and I was put on the schedule for first thing Wed morning. At 8:05 Wed morning we received a call from the Broadley technician that he was ready to come to service our water heater. By 8:45 AM the technician had our water heater up and running! Everyone was so efficient from start to finish!!! I wish there were more companies that efficient!”

- mary o.

“Brian is pleasant, professional and certainly knows his craft. We had a leak from our 2nd floor that Brian was able to locate within a few minutes. It didn't take but another 5 minutes and the repair was complete. Outstanding service! Thanks, Brian!”

- Carl R.

“Broadley's was great! Called late afternoon one day about a plumbing issue and their representative came right the next day! Brian S was very professional. Called before knocking to let me know he was here. Diagnosed the problem and fixed it right away. There was no inconvenience at all! The price was also very reasonable! We've been using Broadley's for plumbing issues for years now and they have never let us down! Happy Holidays to Brian S and to all the Broadley's employees and ownership!”

- Michael F.

“Great job Brian S and Jeff G were very knowledgeable. They were efficient , neat and clean.
I will definitely recommend Broadley’s.”

- Lori L.

“Prompt service. Professional and polite. I had plumbing issues assessed and will be having a new water heater installed and faucets replaced when the supplies are available. I will do a follow up review when the work is completed. Thank you for your time and expertise.”

- Elaine W.

“Broadley’s was able to come to our house within a few hours and fixed an issue with our garbage disposal caused by a mistake from another plumber. They were professional, knowledgeable and fair. I would not hesitate to use them again.”

- Jared Z.

“Brian and the Broadley Team has been to our house twice in the last few weeks dealing with an ongoing problem with our Hybrid Hot Water Heater. We could not be more satisfied with the service provided. Brian and the other technicians he brought with him were not only professional and very knowledgeable, but they could not have been nicer people. It is hard to find good repair people these days. If you need plumbing or HVAC service then Broadley’s is the way to go…Thanks again Brian…”

- Stanley Y.

“Brian and Ken completed a replacement of our water heater. As we were not on site, they provided clear, constant communication and they coordinated their work and timelines with our construction contractor. We are very pleased with the service and would highly recommend Broadleys.”

- Kim B.

“Brian and Ken were such a pleasure to work with. Professional and competent. They worked with us and completed the job fast and efficiently. Would highly recommend! We will continue to use Broadley’s Plumbing.”

- Kim B.

“Brian S. was outstanding. Honest assessment of the situation, worked neatly and quickly, and fixed the problem to my complete satisfaction. Highly recommended!”

- Dave W.

“I have had Brian a few times over the years in my house to do repairs. He is friendly and knowledgeable . I have used Broadley’s for over four decades to my general satisfaction.”

- Dominic F.

“This was the second time I called Broadley’s and I was once again so impressed with the service I received. It was also the second time Brian S. came. Both times Brian S. has given me wonderful service, he is prompt, professional, and efficient. He answers all questions and explains what needs to be done, so as a homeowner I understand. I have been highly satisfied with the service I have received. It is a pleasure to deal with a company like Broadley’s.”

- Carol S.

“Installation and hook up went smoothly within a reasonable amount of time. Both men are personable, professional and knowledgeable. I am very pleased. Thank you.”

- Karen G.

“Brian was very knowledgeable and professional. He took the time to explain the issue. Was kind enough to walk around my house and open up the aerator in the faucets to help with the water pressure.”

- Herb S.

“Brian was able to quickly diagnose the issue with why the water was always only hot. He left to get the parts and came back within a reasonable time and was able to install the new part efficiently. He also cleared our drain. The price was more than I expected but Brian was upfront with the cost and the shower is properly working.
He was super nice and appreciated a job well done.”

'- Nancy F.

“Brian and Ken were outstanding from start to finish! The quote was a fair price, and their work was quality. The Broadley’s plumbers extended and relocated the outside waterlines and shut off valves to the side of my home so that we no longer need to go into the crawl space to turn the outside water on and off. Thank you Brian and Ken!”

'- Tom W.

“Brian came because I was having a problem with low water pressure. He checked all the possible reasons, including going into the crawl space. When he didn’t see the problem, he took the time to check for other reasons. Turned out to be a water filter for the house that was clogged up and causing the problem. He took the time to change the filter and show me how to do it myself in the future. I really appreciated his kindness that day because it was the first time I had to handle a situation like this since my husband passed. Thank you.”

'- Debra S.

“Such an amazing experience and care in repairing my shower which had no hot water. Albert M and Brian S were professional, friendly and explained exactly what they did to repair the problem. I will always call Broadley’s for any and all problems in the future. Thank you so much.”

- Karen S.

“Brian and Yancy were great — very professional and polite — explained things to us in easy-to-understand terms and generally went above and beyond. We would not hesitate to use them again. Thank you.”

'- Jeff B.

“Brian was very knowledgeable
Performed service quickly and with great results
Thanks again to all your staff
Easy to work with your company”

'- Ted W.

“Brian had a difficult job chasing leaks in paper thin copper tubing. Difficult access made the job even more difficult but Brian stuck with it using his knowledge and experience with different types of tubing, connectors, etc
I am extremely happy with Brian’s efforts to make sure no more problems existed before he left. A difficult job well done”

'- James C.

“We had a wonderful experience with Broadleys beginning with the first phone we made for service, prompt and courteous service for an assessment and estimate, and prompt service repair. Brian Stass is a true expert in his field, did great work as our sink looks beautiful and was installed perfectly. His friendly personality and professionalism are admirable. We will continue to utilize Broadleys for any future needs. Also have recommended to friends and family.”

'- Deborah M.

“We are a new client.
Broadley’s came out immediately when we called to repair our Moen shower/tub system.
It was Brian Stars and Ken originally.
We worked with Hilary Cunion for scheduling and coordination.
Hilary was always patience and professional.
Brian Staas was a lead contact and was able to repair our Moen system.
Brian was also extremely knowledgeable and professional. Albert Moir was participated.
Thanks Broadly’s for being there to help us.
We are now part of your family”

'- Jedd S.

“Brian and Albert were great. They fixed my issue in a professional manner and left the area as they found it. Thank you very much for your assistance.”

'- Martin M.

“The spigot in my kitchen broke and Brian replaced it – I am VERY satisfied with both the installation and with Brian – he was professional as well as nice! I would recommend Broadley’s for all your needs!”

'- Linda S.

“Brian was WONDERFUL! He came VERY quickly and assessed the situation perfectly! I have used Broadley’s in the past and I will continue to use them for all my plumbing needs in the future!”

'- Linda S.

“Really appreciate Brian’s prompt service to help us with the broken shower head. Also, when he came in the spring to fix a broken pipe under the house. Brian was very nice and helpful!

Thanks again.”

'- Susan B.

“Brian was the technician, but not sure which Brian. He was OUTSTANDING!!!! Professional, prompt, communicated very well, and honestly!”

'- Jim B.

“Since we didn't have the use of our toilets thank you for getting here so quickly and going above and beyond finding a temporary solution and helping us get others to finish the project.”

'- Susan G.

“My technician was Brian, no clue which Brian, so I marked both above. Whichever Brian it was, he was very professional, knowledgable, and shared that knowledge with me regarding the water heater, and polite.
I also spoke with both Angel on the phone, setting up this service call, and then Nicole, when Brian missed the 9-12 window. Both Angel and Nicole were excellent representatives of the Broadley team.
Well done all!”

'- Eileen W.

“Brian (not sure of his last name) came out today to repair our toilet. I was impressed with the whole experience. He called ahead to confirm we still needed service, and was prompt in his arrival. He was super friendly and kind towards my small children. Most importantly, he repaired our toilet in no time at all. He explained the repairs and the whole process was seamless. I’ve already recommended Broadley’s to a friend in Avalon, and will surely use this company in the future.”

'- Jennifer B.

“Brian was among the best service technicians I have ever had the pleasure of dealing with. He was knowledgeable and quick to identify the problem. A part was needed and he was able to get it and return to complete the job the same day. I really appreciated him doing that for me. He is an asset to your company.”

'- Frannie T.

“Work is always done correctly.
Very personable staff.
Easy to schedule service.
Brian Staas has recently performed repairs for me and kept me updated on the progress while I was out of town.”

- Bill C.

“This is my second experience using Broadley’s and my second time having Brian perform my requested maintenance.
Everyone at Broadley’s from the first person I spoke to schedule the appointment to Brian when he performed the maintenance was exceptional!!!

I have recommended Broadley’s to my neighbors and other friends for the high quality of their work.

Thank-you!”

- Thomas C.

“Brian was very professional, customer-orientated, friendly, knowledgeable, and identified the problem and provided an honest estimate. I would like for Brian to come back to do the work. Brian is an asset to Broadley‘s.”

- John D.

“My wife and I were very impressed with his demeanor and interpersonal skills as he professionally took care of our upstairs clogged sink issue. We have used Broadley’s for most of our 54 years at this location and we have never been disappointed with its service. Don and Fran Jerome”

- Dominic J.

“We experienced a clogged drain line from our guest bathroom to the septic tank. Your crew came out on Friday and suggested the problem was the septic tank being full. We immediately scheduled a clean out ASAP and on Saturday it was emptied and the clogged remained. We called your service late Saturday and Brian returned our call in 5 minutes to inform us he could be here in about a hour after finishing the job he was working on. Brian was here on Friday, so he knew what to expect, ended up being a tree / shrub root being the culprit.  Job well done”

- John H.

“I called Broadley Plumbing for a leak in my sink. Brian was here within 30 mins. He resolved the problem immediately! He was pleasure! So happy to find a local, reliable plumber! I will definitely recommend Broadley’s to all my shore friends! Thank you!!”

- Maria D.

“We’ve always experienced great service with Broadley’s but I was especially happy with today’s appointment. I was thrilled to get a same-day appointment for three issues we were having: one emergency, one maintenance and one long-term project. Our technician Brian was prompt, courteous, knowledgeable and personable. He took the time to explain what and why he was doing things and worked quickly on each issue, which was very much appreciated.”

- Stephanie H.

“Thank you for coming out so quickly. Brian (plumbing) was very nice and very efficient. I have been very pleased with all three servicemen.”

- Donna A.

“Brian was on-time and quick to diagnose the problem with my toilet. Once he had the part needed, it was fixed in no time. Thank you for the quick response!”

- Thomas W.

“Brian is such a nice guy! He was super helpful and fixed our rusted pipe so fast. His happy and kind disposition was so much appreciated. He even offered to help me bring in my groceries!”

- Sam B.

“Broadley’s was quick to respond to a leak in my outside shower. Thank you to my technician Brian Staas for your help!”

- Thomas W.

“Brian and Ken were polite, friendly and knowledgeable. They took care of my sink and gave me tips to keep it running freely. They worked quickly and efficiently. A positive experience for sure.”

- Pat D.

“Same day repair, awesome personality and expertise. Quick but thorough and cleaned up site after. Can’t be more pleased!”

- Steve S.

“I had been trying for weeks to find a plumber near Strathmere to hook up an outdoor shower. Broadleys was an exceptional experience from the first call through the completion of the job.

Brian Staas was professional, polite, and very pleasant, communicating
each step along the way. I couldn’t ask for a better experience. I will definitely use them again.”

- Fran S.

“We were very relieved that Brian S was able to work with the team at Broadley’s (Donna & Hilary) to have our order from the supplier arrive by our timeframe and in the color choice we expected. Good customer service. Installations by Brian and his assistant were handled professionally and neatly. Brian was very knowledgeable about his trade and courteous. Thank you for a positive experience.”

- Catherine J.

“Exceptional and dependable service as always! Quick , knowledgeable and professional. Would highly recommend their service! Our problem hot water heater was diagnosed and a new one installed within 24 hours.”

- Pru P.

“Brian was very friendly, and explained everything to me. I really appreciate that he took the time to do that because I don’t know anything about Plumbing. I have used Broadleys in the past, and I will continue to utilize your services when needed. I will also recommend you to others looking for a dependent and reputable service provider.”

- Robert V.

“Brian was prompt and went straight to work identifying and solving my water leak and especially the resulting damage. He showed me the extent of the leak and gave great advice on taking thorough photos, and repaired my pipe so we can use our shower again. Excellent service call in every way. Thank you for coming so soon!”

- Steve F.

“Brian was very professional and respectful. He explained everything to me and completed the job effectively. I am very happy to be apart of an agreement plan. Thank you very much!”

- Bill W.

“This was my first time calling Broadleys. From my first contact with Hillary, to shaking Brian’s hand at the completion of the job, I couldn’t be happier. First class and expert knowledge from start to finish. Thank you. Lee M.”

- Lee M.

Both Geoff and Brian were awesome.I hope you packed them on the back they did an amazing job at my house

- Gail