Your HVAC and Plumbing Questions—Answered
Broadley’s Plumbing, Heating & Air Conditioning has served South Jersey homeowners and businesses for over a century. Whether you're in Marmora, Ocean City, Wildwood, or nearby, our team is here to keep your home comfortable and running smoothly. Below are answers to some common questions about our HVAC and plumbing services.
General HVAC FAQs
What HVAC services do you offer?
We provide a full range of residential and commercial HVAC services, including:
- Heating and cooling system installation, repair, and maintenance
- Indoor air quality assessments and solutions
- Ductwork inspection
- Smart thermostat installation
- Emergency HVAC repairs
Our service areas include Marmora, Ocean City, Wildwood, and surrounding communities in Cape May and Atlantic Counties.
What HVAC systems do you install in Marmora?
We specialize in installing and servicing top-quality systems from brands like Bryant and Mitsubishi Electric. Our team will help you choose the right system for your home and ensure it's installed to the highest standards.
How often should I service my HVAC system in Ocean City?
We recommend servicing your HVAC system twice a year—once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps improve efficiency, prevent breakdowns, and extend the life of your system.
Do you provide HVAC filters?
Yes, we can provide AC or furnace filters during maintenance visits. Just let us know the size you need before your appointment. Replacing filters is a benefit included for Broadley’s Family Comfort Plan members.
Should I close vents in unused rooms to save energy?
Closing vents in unused rooms can actually reduce your system’s efficiency and cause pressure imbalances. It’s better to keep vents open and ensure your system is properly balanced.
Why is my home dustier than usual? Could it be my HVAC system?
Dirty filters, leaky ductwork, or dust buildup within your HVAC system can cause a dusty home. Regular filter changes and professional duct cleaning can help reduce indoor dust.
What is SEER2?
SEER2 stands for Seasonal Energy Efficiency Ratio 2, and it’s the new standard for measuring how efficiently your air conditioner or heat pump uses energy to cool your home. It's an updated version of the original SEER rating, with testing conditions that more closely reflect real-world performance.
In simple terms:
The higher the SEER2 rating, the more energy-efficient the system is.
What is AFUE?
AFUE (annual fuel utilization efficiency) measures how efficiently a furnace converts fuel into heat. Higher AFUE ratings indicate better efficiency.
Furnace FAQs
What are the signs I need furnace repair in Ocean City?
Signs you may need furnace repair include loud noises, inconsistent heating, frequent cycling, or rising energy bills. If you notice any of these issues, contact us for a thorough inspection.
How long does a furnace typically last in South Jersey?
Most furnaces last 15 to 20 years, depending on maintenance and usage. Regular tune-ups can help extend the life of your system.
Why is my heater blowing cold air?
Common reasons include:
- Thermostat set to “fan only”
- The heater hasn’t fully warmed up
- A dirty air filter is restricting airflow
- Issues with the ignition system
Our technicians can diagnose and fix the problem promptly.
How frequently should I change my furnace filter?
Disposable filters should be replaced every 1 to 3 months. If your system uses reusable filters, clean them monthly for optimal performance.
What size furnace is right for my Marmora home?
The appropriate furnace size depends on factors like square footage, insulation, and window exposure. Our team can perform a heat load calculation to determine the ideal size for your home.
How can I make my furnace more efficient?
To improve efficiency:
- Schedule annual maintenance
- Seal air leaks in ductwork
- Improve home insulation
- Use a programmable thermostat
How often should I schedule a furnace tune-up in Ocean City?
We recommend annual furnace tune-ups, ideally before the heating season begins, to ensure safe and efficient operation.
Why has my heating bill gone up?
Increased heating bills can result from thermostat settings, drafty windows, poor insulation, or an aging heating system. Identifying and addressing these issues can improve efficiency.
When is it time for a furnace replacement in Wildwood?
Consider replacing your furnace if it's over 15 years old, requires frequent repairs, or struggles to maintain consistent warmth. Newer models offer improved energy efficiency and comfort.
Air Conditioning FAQs
How often should I schedule professional maintenance for my AC system?
Annual AC maintenance, ideally in the spring, helps prevent breakdowns, improves energy efficiency, and extends the life of your unit.
What are the signs I need AC repair in Ocean City?
Signs include strange noises, warm air blowing, frequent cycling, or increased energy bills. If you notice any of these, contact us for prompt air conditioning repair.
How long does an air conditioner last in South Jersey?
A well-maintained central air conditioner can last 12 to 15 years. Factors like climate, usage, and maintenance affect its lifespan.
What size air conditioner do I need for my Wildwood home?
The right AC size depends on your home's square footage, insulation, and other factors. Our technicians can perform a load calculation to determine the ideal size.
Why is my AC blowing warm air?
Possible causes include low refrigerant, dirty coils, clogged filters, or thermostat issues. We'll diagnose and fix the problem to restore your comfort.
How can I improve my air conditioner's efficiency?
Tips include:
- Regular filter changes
- Using a programmable thermostat
- Closing blinds during the day
- Sealing air leaks
- Improving insulation
- Scheduling regular maintenance
- Upgrading to an energy-efficient model
Is it necessary to cover my outdoor AC unit in winter?
Outdoor AC units are designed to withstand the elements. However, if your unit is exposed to falling debris or heavy snow, a breathable cover can offer extra protection.
Why is my air conditioner freezing up?
Ice buildup can result from dirty filters, low refrigerant, or poor airflow. Turn off the system and contact us for repair to prevent further damage.
When should I consider AC replacement in Marmora?
If your AC is over 10–15 years old, requires frequent repairs, or cannot keep your home cool, it may be time for a replacement. New models offer better efficiency and comfort.
Heat Pump FAQs
What is a heat pump, and how does it work?
A heat pump is a high-efficiency system that provides both heating and cooling for your home. Instead of creating heat, it moves it, bringing warmth inside during the winter and reversing the process to cool your home in the summer. It’s an all-in-one comfort solution that works year-round.
Are heat pumps energy efficient?
Absolutely. Heat pumps are one of the most energy-efficient HVAC systems available. Because they transfer heat instead of generating it, they use significantly less electricity. In our Southern New Jersey climate, they’re an especially smart choice for energy savings and year-round comfort.
Can Broadley’s install and service heat pumps in South Jersey?
Yes, we install and service heat pumps throughout South Jersey, including Ocean City, Marmora, Somers Point, and the surrounding areas.
Can a heat pump replace my furnace and air conditioner?
It sure can. A heat pump acts as both your heater and air conditioner. If you live in an area that sees very cold winters, we can pair your heat pump with a gas furnace for a dual-fuel system that gives you the best of both worlds—efficiency and comfort in every season.
How long does a heat pump last in South Jersey?
With proper maintenance, most heat pumps last 10–15 years. Broadley’s offers seasonal maintenance services to help extend your system’s lifespan and keep it running efficiently. When it’s time for a replacement, we’ll help you choose the right upgrade for your home.
What are some signs I need heat pump repair in Ocean City, NJ, or nearby?
Watch for these red flags:
- Unusual noises or vibrations
- Uneven temperatures in your home
- Short cycling (turning on and off frequently)
- Rising energy bills
Call Broadley’s for fast, reliable heat pump repair in Ocean City, Marmora, and beyond. Our experienced team will get your comfort back on track.
Do heat pumps work in cold climates?
Yes—modern heat pumps are built to perform efficiently even when temperatures dip below freezing. For extra peace of mind during South Jersey’s coldest months, we may recommend a dual-fuel system with a backup furnace.
How often should a heat pump be serviced?
We recommend two service visits a year—once before the heating season and once before the cooling season. Broadley’s maintenance plans make it easy to stay on schedule and avoid costly breakdowns.
Is it time to replace your heat pump?
If your heat pump is over 15 years old, needs frequent repairs, or isn’t keeping your home comfortable, it might be time for a replacement. Contact Broadley’s for a free estimate—we’ll help you upgrade to a more efficient, reliable system.
Indoor Air Quality (IAQ) FAQs
What is indoor air quality (IAQ), and why does it matter?
Indoor air quality refers to how clean and healthy the air inside your home is. Poor IAQ can trigger allergies, worsen asthma, and contribute to illness, especially if your home has inadequate ventilation or uses older HVAC equipment.
What impacts indoor air quality in South Jersey homes?
Common pollutants include:
- Pet dander and pollen
- Mold and mildew
- Household cleaning products
- Smoke or combustion gases
- Dust buildup in ducts
- Poor ventilation or humidity control
Your HVAC system plays a big role in filtering out these pollutants, which is why IAQ matters.
Is indoor air quality worse in the winter?
Yes—when windows are shut tight during cold months, indoor pollutants build up more easily. In South Jersey’s winters, it’s especially important to have proper filtration and ventilation. Broadley’s can help improve your air quality all season long.
How can I tell if my indoor air quality needs improvement?
Signs include:
- Allergy flare-ups
- Dry or itchy skin
- Musty smells
- Excessive dust
- Frequent colds or headaches
If you’ve noticed any of these, it might be time for an IAQ upgrade. Take Broadley’s IAQ Quiz or schedule an air quality assessment today.
What IAQ services does Broadley’s offer?
We provide a full range of indoor air quality solutions for homes across South Jersey, including:
- Whole-home air purifiers and scrubbers
- Humidifiers and dehumidifiers
- HEPA-grade filters and filter subscriptions
- UV lights for HVAC systems
- Air duct cleaning and sealing
- Ventilation improvements and IAQ testing
Ready to breathe easier? Our team will design a custom IAQ solution to suit your home and lifestyle.
Plumbing FAQs
Why won’t my toilet stop running?
A running toilet is often the result of a worn-out flapper or a misaligned float. These small parts help control water flow inside the tank, and when they wear out, water keeps running. Swapping them out usually solves the problem, but if it doesn’t, Broadley’s licensed plumbers can take a closer look and fix it right the first time.
What causes low water pressure?
If your faucets aren’t flowing like they used to, sediment buildup, a partially closed shut-off valve, or even a hidden leak might be to blame. Try cleaning the aerators and checking your home’s valves. Still no luck? Our plumbing pros can pinpoint the issue and restore your water pressure in no time.
How do I know if I need professional drain cleaning in Ocean City or Marmora?
Some telltale signs include slow-draining sinks, showers, or tubs, gurgling sounds in the pipes, foul odors, or frequent clogs that just won’t stay gone. If water is backing up or pooling near floor drains, it’s time to call Broadley’s for expert drain cleaning services across South Jersey.
Are chemical drain cleaners okay to use?
While they might seem like a quick fix, chemical cleaners can eat away at your pipes and lead to bigger problems down the road. A plunger or drain snake is a safer first step. If the clog persists, trust our team to clear it out without damaging your plumbing.
What are some signs of a hidden water leak?
Watch for these warning signs:
- A sudden spike in your water bill
- Musty or mildew smells
- Wet spots or stains on ceilings, walls, or floors
- Hearing water when everything’s turned off
If something seems off, don’t wait—Broadley’s can find and fix hidden leaks before they cause serious damage.
How often should I schedule a plumbing inspection?
We recommend an annual plumbing inspection to help catch small issues before they become expensive emergencies. Whether you live in Somers Point, Ocean City, or anywhere nearby, Broadley’s is here to keep your plumbing running smoothly.
Why does my tap water smell odd?
If your water has a strange odor—rotten eggs, mustiness, or a metallic tang—it could be caused by bacteria, sulfur, or mineral buildup. The specific smell often points to the source, and our team can help you determine the best way to treat it.
Can I handle plumbing repairs myself?
Some small tasks—like replacing a toilet flapper or tightening a leaky faucet—are DIY-friendly. But when it comes to anything behind the walls, involving water lines, or requiring permits, it’s best to call in a licensed plumber for repairs. We’re here when you need a hand (or a wrench).
How can I prevent water damage in my South Jersey home?
Stay ahead of plumbing problems with:
- Seasonal system checks
- Leak detection devices
- Pipe insulation (especially in colder months)
- A working sump pump in your basement or crawl space
- Main water shut-off valves for emergencies
Broadley’s can help with all of the above and more.
Need a Local Plumber You Can Rely On?
Broadley's Plumbing, Heating & Air Conditioning has proudly served families in Marmora, Ocean City, Somers Point, and throughout Cape May and Atlantic Counties for over a century. Whether it’s a quick repair or a whole-home plumbing upgrade, our licensed team delivers honest, high-quality service—on time and done right.
Call 609-390-3907 or schedule service online to book an appointment or get a free estimate today!