Don L.
Don L.
HVAC Technician
60 Reviews
“All of the staff were wonderful to interact with. The techs, installers, sales, service, and anyone else that I may have overlooked made the replacement of my natural gas furnace as painless as possible. Their professionalism, attention to detail, and courtesy towards my family was exceeded my expectations. We are extremely happy with their services and they are highly recommended!”
“The entire team of three techs led by Don were efficient, informative, respectful of our home thus very sensitive to cleanliness, worked well as a team, on time and generally willing to adapt to our needs and minor but important alterations to the plan as it unfolded in real time and circumstances.
We could not be more pleased with their performance and service.”
“Don came early morning explained what they were going to do . Told me Electrian would come a little later. Was done the work in a few hours. Don explained how to operate the system and stated how good the system was. Electrian was done shortly after . Way too easy no problems. Later in day Don text me to see if everything was working well and to contact him if any problems. It’s been running for over a week in the garage keeping it warm making it possible to work in the garage. Should have done this way before. Great service, friendly knowledgeable professional staff .”
“Don and his team are first class tradesmen.”
“Great service”
Broadleys is TOP NOTCH!!!!!!! They have been our HVAC and plumbing service provider for almost 2 yrs now and each time has been an EXCELLENT experience. We really feel blessed to have such a GREAT…!!!!! company. I just can’t say enough.
After 29 yrs our hvac was just wore out and out dated. Our A/C quit right before the season started and we were not interest in throwing more money into a failing un-efficient AC.
When we bought the house 3 yrs ago I had planned on updating everything, Our water heater was near the end of it’s life. Our hot water boiler was also 29 yrs old. I was ready to do a one stop shop with full replacement of everything.
Our sales/service writer Paul, came and accessed our situation. We told him we had hot spots (summer) and very weak air delivery in a certain part of the house. He pointed out that the supply temps got hotter, the further the air got from the supply fan. Our duct work was also 29 yrs old and was internally insulated, which I did not like.
Paul pointed out that we had insufficient air returns. Our condenser unit was leaking and the refrigerant for it was no long available. It was time to let her go, This unit did her job. lol
Paul walked us through EVERY STEP. He answered all my stupid ?’s and was very patient and super knowledgeable. He presented us with several AC units to choose from. He also recommended the tank-less water/heater combi option. Long story short. They were in and out in a weeks time.
Paul. Dana and I are just so grateful to you my friend. It was an amazing experience and thanks to you and your team for a stress free experience! I mean you guys were even watchful over our fur babies. lol
With that said;
Their install team is TOP NOTCH! They were AWESOME!!! We would like to thank Bill & Jay for the install of our new AC system. The pride taken into their custom duct work and flex pipe installation(s) is truly amazing. It looks like a work of art up there. lol
We would like to thank Don, Gerald, Enri, Ed & Bryce for their EXCELLENT work and installation of our Combination Tank-less water heater system. YET ANOTHER work of art. Clean and tight!
We THANK YOU GUYS FOR ALLLLLL YOUR HARD WORK!!! God bless you all!!!
Special thanks To Keano and Taylor. Thank for you all you’ve done as well.
If you are looking for a Hvac/plumbing company that is honest and ethical, look no further. Broadleys is family!
“This is our third time using Broadley's. We have used them twice at our commercial property and once at our residential property. By request, on all three jobs, our technician was Don Locker. He takes great pride in his work and makes every effort to ensure that the job is done professionally. He is the best at his profession. His crew consisted of two other techs, Gerald and Cliff. We had previously used Gerald on a job, and he never disappoints. His work is of high quality. This was our first experience with Cliff, and he is an excellent member of the crew. He is a hard worker and very knowledgeable. All three are an absolute pleasure to work with.”
“Our experience with Broadley's has been exceptional. Our technical rep Mark spent more than a year consulting with us to design our heat pump system to replace our 30+ year old gas fired forced air heating and air conditioning system. We also replaced our gas fired hot water heater with an electric water heater. The installation team headed by Don did a wonderful, professional install. The ceiling cassettes we selected function better than we expected and look great. The install team were all courteous and professional. We recommend Broadley's unconditionally for your plumbing, heating and air conditioning needs.”
“Don and crew are the best! Very knowledgeable, professional, and courteous. They really did a phenomenal job. Thank you, Don and team!”
“When our A/C and heat stopped working we called Broadley’s because they were recommended by our property manager. Mark came out the next day. He explained our options and gave us a fair quote for the replacement. Don and his helper replaced the unit the following week and did an outstanding job including getting the unit on the roof in less than ideal conditions and a very tight squeeze in the inside wall. I can’t recommend them enough. A job well done!”
“Overall did a very nice job and clean. I haven’t had to run our AC unit yet but I’m sure we will. Thank you David Marsh”
“Had the pleasure of doing business with Broadley’s. Paul was fantastic and was very responsive and patient as we went through the planning and installing of a mini split system. Don, Gerald and Enrie were professional installers and while I did not personally meet them, my neighbors did and spoke highly of them all! Thank Broadley’s for putting together a super team!”
“Don and Gerald installed a tankless hot water heater and a mini split system in my house. They did a great job. The tankless hot water heater works great, and I am looking forward to warmer days when I get to cool off with my new mini splits! Thank you, Broadleys!”
What a great team overallinstalled an entire system with ducts in 4 days. Quick, very clean and efficient. Highly reccomend!
Everything has gone perfectly so far. Will give 5 stars when the electrician finally does his work. Not too happy about the delay.
from the start to finish guys did a good job answer all my question and were nice and clean on install and it turned at great up and running no more window ac unites i am very plead with broadleys work work use them again and will tell otherto use them
Don l
was neat and clean did very professional work great job i am happy
Don and Ryan did an excellent job installing our new AC and furnace. They were efficient and left the area very clean. I would definitely recommend Broadley’s.
Recently, my business contracted Broadley’s to install a ductless system.
I had a great experience. It was smooth Installation process .
I would Highly Recommend this company to anyone is looking to install new air conditioning and heating equipment to choose Broadley’s. They are a top notch company with top notch sales and install teams.
Mark went above and beyond in answering questions for me. Whether,
I had questions on the different type of equipment and the installation process, Mark had an answer and a solution. You were very integral throughout the whole process from day one.
I want to Thank Don L., Ray and Ryan for installing the equipment in my business. What a great team. They were very friendly, knowledgable and got the whole process done in a few days.
Broadley’s will be my future choice In all my Heating and Cooling Needs.
Don L and Ryan were our service technicians. They arrived at our home at 5 am each morning and proceeded to perform their work in a quiet and efficient manner.
When we arrived downstairs (at a more human hour), we exchanged pleasantries and they had great customer interaction.
When the job was completed, Don explained the operating workings of our new hot water system in easy to understand terms.
We are very pleased with our new system. We would be happy to recommend Don and Ryan to any new customer.
5 out of 5 stars!
Trustworthy, knowledgeable and easy to work with. It was very easy to work with them.
Don and the Broadley team did a great job at 142 Rosemans Lane. A real nice custom install. Great work!!
Don replaced our 35 year old boiler with a new high efficient one. He arrived on time, explained exactly what he was going to do, answered all of our questions, and cleaned up after he was finished.
I was very pleased with the service I received from Don L and Eric. Both gentlemen were true professionals. They installed my furnace and central air conditioning unit confidently and according to factory standards. Kudos to the both of you!!!
Don L. and Eric were great! Right on time, very helpful and got it done right the first time! Thanks Broadley’s!
We just had a heater and tankless water heater installed. Don, Bill, Eric & Dave came when they said. When they where done everything was explained and tested. The area was completely cleaned of all dirt and old materials. Joe the salesman was very helpful with our questions and pick. The Broadley team was very professional.
Had new heater and air conditioner installed… Eric and Dont L were the service pros. Absolutely professional …neat ….and clean. I have used Broadleys numerous times, never disappoints.
Cory was very prompt with three quotes for a new heat pump and was able to schedule installation quickly to have it completed before our first rental. Don and Eric were as quiet as mice when they arrived at 5:00 am and continued to be the entire time they were there. A job well done!
These guys were,friendly and professional. The job was done very nicely and I am satisfied. I would definitely recommend broadleys to anyone.
Don & Eric did an excellent job installing my new Combi boiler/HVAC hybrid system. Very professional, clean & neat, & courteous. Would definitely recommend them & Broadley’s to anyone interested in HVAC work. Jeff Stuart
The installer was on time and did a great job installing the unit and explaining everything. I will recommend them to all my friends and neighbors. The salesman was also very friendly and helpful in the process, thanks
Thanks to Broadleys and their team, starting with Cory for assessing the problem with the a/c and proposal to fix to the experienced installers , Don, Eric, Bill, Craig . They were neat, professional , efficient in every aspect of the installation. We have recommended to our family and friends who are ever in need of heating, air or plumbing needs.
My wife and I are extremely pleased with our new tankless Navien combination system that supplies hot water to our faucets and radiators. Don L. was very knowledgeable and was able to quickly and efficiently remove an old system which filled a utility closet and replace it with our new high efficiency unit that hangs on a wall. The quality of their work is first rate. Don and his assistant Eric were awesome.
Don L and Cory were amazing. I am so happy with all of the work done and their knowledge and kindness went above and beyond my expectations. Thank you!
The work was done professionally and as promised. The techs were knowledgeable, courteous and on-time. They worked quickly and cleaned up when they were finished. Everything that you are looking for in an installation.
Paul, Ed, Arnold, Don and Eric did a fantastic job of removing and replacing my ancient HVAC and hot water heater. These guys for punctual, knowledgeable, efficient, courteous and professional. I would have them do work in the future without a second thought.
The Broadley’s team of Don, Eric, Wayne and Mike arrived early and worked very hard in a hot attic to complete our installation in one day. Thanks to them we’re staying cool on these hot July days. Our salesman Jim was with us throughout the process and spent lots of time answering all of our many questions. Jim and Don followed up on the installation to ensure everything was completed to our satisfaction.
Had the crew of Don L, Garret and Craig arrive at 5am. They quietly removed the old units and installed the new condensers without waking us or our neighbors. They completed the entire job of replacing two AC units and coils by lunchtime and has us cooling off for the afternoon. The job site was as clean as when they arrived. Their many years of experience was evident in the conversation we had. Don was kind enough to give advice to my neighbor on a different issue he was having and it fixed the problem. I couldn’t be happier with their responsiveness during a heatwave and on a holiday week. Highly recommend Broadley’s.
Broadleys was such a pleasure to deal with! Everyone I dealt with was extremely knowledgeable and answered any questions I had regarding the work I was going to have done. Don and Eric did an amazing job on my gas installation. They had my old oil boiler out of the house and new gas boiler set up in one day! Both were friendly and cleaned up everything after they were done. I would highly recommend Broadleys if you are going to do any form of gas conversion!
Jim Weeden explained the difference between the two hot water heaters I was debating to purchase. He called the office to see when it could be installed and the time. Don L and his helper were on time; were polite, worked quietly and left the premises the way they found it. The gentleman came to pick up my old 75 gal heater when Don said he would. Don and his helper helped me put an article away that was too heavy for me. I would recommend Broadleys to anyone for their promptness, efficiency and knowledge.
We recently replaced our hot water heater and had a Mitsubishi air conditioning system installed. We were not able to be there for the installations and both items are on our second floor so we didnt even know if the work was done until we went upstairs to see the new systems. The house was left very clean and everything that needed to be moved was put back in its original spot. Job well done! Thanks.
They replaced my entire HVAC system. It was quick, clean and efficient. They “modernized” the system and duct work to where I feel much more comfortable with the entire HVAC operation in my home. Outstanding work!
Don &Chris came in on time, worked quietly and left a clean work site. The installation was super clean and looks great. They reviewed the system with me and were professional the entire time. A great experience! Thanks!
The service was excellent, here on time, answered any questions we had, and cleaned up every day they were here. Highly recommend Don L. and the whole company to everyone.
Broadley’s is a great company!!
Excellent, professional installation of a new heater/a/c and a hot water heater. Very knowledgeable, punctual, and hard working. Very pleased from the initial quote until the job was completed. Thank you Don L, Jose, and Jim for an amazing installation, and an equally amazing clean up when the job was completed.
Excellent competent, courteous service. punctual, worked quietly during early morning hours. Very respectful and professional demeanor.
As said. Don t excellent. Co workers great. N Joe p happy with. Am done.
Everything was great, from the first inquiry call to the installation. Don and Jose were on time, courteous, professional and clean. Don answered all of our questions and reviewed the functions of the tankless water heater.
Great job, all equipment works well and we had unsolicited follow up. Highly recommended.
Don was just here this morning and was awesome! He knew what he was doing, was efficient, and fixed everything. Please let Don know we really appreciated his service.
I have allergic asthma and can not be without air Broadleys got my new system here in two days . Don and Dan came at 5:45 to install it and were finished and gone by 12. They were extremely courteous and polite , they worked quickly and efficiently and cleaned everything up perfectly when they were done. They are a credit to Broadleys to have such great workers. I would highly recommend these people and this company if you are having trouble with your air conditioning or heat I would be remiss if I didnt mention Corey who came and gave me the estimate and his recommendations and his effort to get my equipment here quickly. Also Eric Cooper who came out on a Saturday night to try to fix my old one he tried very hard to get running and then put in my need for a new system to all of you Thank You.
Great service! New boiler installed. Don and Tom were professional,
and efficient. Could not have had a better experience; that is why I am a longtime and loyal customer.