Geoff S.

Geoff S.

Plumbing Service Technician

165 Reviews

“Geoff was amazing, once again. Last time his expertise was able to diagnose a problem that the previous technician could not. This time he again went above and beyond to continue exploring different possibilities for the leak and picked up on one that I would never in a million years thought of. He even took the time to educate me on some of the ins and outs of typical plumbing issues and how to avoid them in the future.
Geoff was friendly and professional at the same time. I highly recommend him and will be requesting him exclusively in the future.”
- Roger K.
“Geoff arrived on time, introduced himself and kept me fully informed as to how he was going to turn on my outside water. At the end of the service call he informed me of the need to replace the outside valve and performed a temporary correction of same. I would highly recommend Geoff and Broadley's Plumbing and heating for any and all needs.”
- James L.
“Geoff is the best. He's always on time, he's personable & efficient. He also makes excellent recommendations about things he sees while he's working.
Last year he saved us from a major problem when he noticed degradation of the gas pipes even though he was just here to turn on the outside water. This year he recommended a fix for our leaking hose reel. We really depend on Geoff!”
- Bob L.
“Working with Jeff was a great experience. We were doing a renovation and he helped us avoid plumbing pitfalls by pointing out changes we needed to original plumbing at the kitchen sink before we installed a new sink. He also identified a failing water heater, which he then replaced. We were grateful as the replacement was prior to putting in some expensive upgrades that could have been damaged if the original heater leaked. He was fast, smart, and easy to work with! Prices were reasonable too.”
- David & Joan S.
“Geoff was thorough, professional, and kind. He assessed the problem and found a solution. It was a positive experience.”
- Pat D.
“I couldn’t be happier with the work done by the team from Broadley’s. They were polite and professional, answered all of my questions, were respectful of my home, showed me how the new furnace worked and did a quick thorough job. A+”
- Amy C.
“I want to commend Geoff for his outstanding service. He is friendly, considerate and professional. Our experience with all your employees has been exceptional. I would recommend you to all my friends. THANK YOU!”
- Betsy G.
“Geoff was excellent. Would highly recommend
him. Very thorough with the problem I had
checking all area’s concerning the problem!”
- Carole U.
“Geoff got us up and running after our bathtub faucet completely stripped and the water would not turn off. Thanks Geoff! Very professional got the job done very quickly and we are very happy with the result! Way to go!”
- Gloria L.
“Geoff has always done a top notch job for us. His attention to detail recently uncovered a potential problem that I would have missed. He is the BEST!”
- Alicia G.
“Geoff did an excellent job! He was extremely knowledgeable, trustworthy, personable, and very helpful! We will absolutely continue using Broadley for all plumbing and HVAC services.
Five Stars.”
- SAMUEL L.
“You saved me! I knew I was in great hands from the moment you answered the phone. Geoff arrived right away. He was professional, knowledgeable and extremely helpful. Really went above and beyond.”
- Diane O.
“Geoff and Albert came over on time and removed my old water heater which was 19 years old and put the new one in. They know their craft and you can tell they take no short cuts. They do the job the right way and give the customer the confidence that what they just paid for was done to the highest level of quality. I definitely would recommend this company for all your AC, plumbing and heating needs.”
- Michael N.
“I had the pleasure of meeting Albert and Geoff today while they fixed the leak in my shower. They completed the job quickly and efficiently and were overall two very kind people. I would definitely recommend Broadley’s services to anyone because of Albert and Geoff!”
'- Suzanne C.
“I had a toilet that was wobbly. Geoff came over the same day and diagnosed the problem. He went out and bought a couple of parts he needed and the toilet is better now then when I first had it put in. Very professional and knows his plumbing work. While he was there I had him check the age of my water heater. I was shocked to find out it was 19yrs old. Got a quote from Geoff before he left and that will be his next job at my place. Going to schedule today. I highly recommend this company and also to get a service contract. Saves money in the long run and gives you peace of mind.”
'- Michael N.
“Geoff was very professional and knowledgeable. He arrived on time and answered all questions. He was very clean and neat. Great to work with.”
'- James C.
“I am so sorry. I cannot remember the names of the two team members who came here. One is a resident of Vineland where I grew up. Both were experienced repairman who explained my problem, fixed it and gave me an estimate on replacing my hot water heater which I am considering. I have never used Broadleys prior to this, but asked my manager here who was used at 500 Bay. With my positive experience this time, I will certainly call Broadleys again for any heating or plumbing I might have.”
'- Janet R.
“Geoff has been terrific !!! So professional , friendly and informative ! Grateful to have him for all our plumbing needs. Second service to our condo and always top notch . Thanks Geoff!”
'- Tracy C.
“Geoff was terrific! He arrived on time and was both courteous and highly professional. He took time to explain the work he was doing and performed the work efficiently. It was a smooth service experience.
The front office at Broadley’s is also courteous, professional, and they go the extra mile to accommodate schedules and needs.
I highly recommend this company!”
'- Lisa B.
“The team arrived on time and went right to work. Worked with us at every step. Gave us a moment to paint an area of wall that they exposed that would have been very hard to paint otherwise. They finished in a timely manner and removed the debris. Almost looking forward to the next plumbing project.”
'- Joe H.
“Geoff is very knowledgeable, thorough and personable. He explained everything to me so I had a better understanding of the problem with our hot water heater. I was very happy he was able to address it and get it replaced the same day. Thank you!!!”
- Monica J.
“Geoff was so customer focused and helpful. He spent time reviewing pipe winterizing with me and gave me options for heater and pipe protection.
Geoff was awesome. Very highly recommended. Will always ask for him when I gage a plumbing need”
- Kathleen P.
“Always a pleasure to have Geoff/Broadleys in for summer start up for outdoor water. Geoff always enthusiastic and thoughtful. Thanks for your quality service!”
- Kathy E.
“I was house sitting for my cousin, when there was a catastrophic leak from her boiler/ heater. Water would not stop coming out. Called Broadley’s and they were there in record time. Geoff was kind, courteous, explaining as he went along, and spoke to all three of us, ( homeowner on the phone) with patience and precision. I was very impressed with their service. I have never used Broadleys before. So glad my cousin knew who to call!”
- Demetria M.
“After being jerked around for 2 days by another plumbing company, when I contacted Broadley they sent us Geoff within about 2 hrs after my initial call! Now that’s a miracle !!! It only got better from there. Geoff was an absolute friendly, professional & knowledgeable plumber. He fixed the issue easily while explaining what had happened to our kitchen faucet. Then he went above & beyond to explain other things that I should know about our poorly designed 14 year old home. Geoff is amazing & a valuable asset to your company. Even though I have a home warranty , I will be using Broadleys for my future needs. I had the “luck of the Irish”(St.Patty’s day) by calling Broadleys from start to finish. Thank you bunches for quick service & an awesome technician in Geoff!!!”
- Renee S.
“Geoff did an excellent job installing bathroom hardware. He was professional, knowledgeabl,and friendly.Geoff answered all our questions and gave valuable input on future projects we are considering. Broadley’s is a reliable company and we have been very pleased with any service(heating/air/plumbing/emergency) they have provided for us. Every repairman who has come to home has done stellar work!”
- Pam F.
“I have had Geoff a number of times including today’s bathroom faucet set. He is very professional and approachable whenever I have a question as the task is being completed. He is a valuable asset to your business which I have now used for about 40 years.”
- Dominic J.
“Geoff always provides outstanding service at our home and business. We have been so fortunate to benefit of his professionalism, expertise, and service.”
- Paul O.
“Terrific experience with the crew at Broadley’s. After doing a great job replacing my HVAC system this winter, I called them to help me with some plumbing needs with the outside water connections. After reviewing the situation, Geoff presented me with several options. His knowledge and experience were invaluable. The price was reasonable and the installation was seamless. I would recommend Geoff/Broadley’s without hesitation!”
- Michael P.
“I have used Broadley’s for about 40 years. In the past few years. Geoff has come to my house for several installations. Geoff is professional, knowledgeable and personable during these visits. Broadley’s is lucky to have him represent its business.”
- Dominic J.
“I have had Geoff perform several installations over the last few years. He is always professional, knowledgeable and personable in doing the job at hand. Today was no different. I have used Broadley’s for about forty years and I regard him as one of the best plumbers I have had enter my home.”
- Dominic J.
“Geoff repaired/replaced our main water shut off valve. He was friendly, explained everything clearly and quickly addressed the issue. Thank you!”
- Rob K.
“Service was on time, courteous, very competent, and actually did more than what I originally had requested for the service call. He also provided me with education about maintaining my plumbing. I also want to thank the office staff for getting me in this week for service. As I had company coming and required the use of my shower.”
- Mary L.
“Geoff (with a G) was phenomenal. Extremely courteous, knowledgeable, and his candor towards items that would soon need replacement was greatly appreciated. I would, without a doubt, request Geoff for any issues in my house that are within his realm of expertise. Can not say enough great things about him and the quality of his work.”
- Leonard M.
Like Clockwork, the Broadleys team were excellent. They answer the phone, and are extremely responsive. They exhibit professionalism and explain in detail what is going on each step of the way. Geoff has been called out 2 times to my rental in the last year for urgent Plumbling situations and he resolved them immediately for me and my tenants. They have far and away separated themselves from previous contractors and are my only call when it is needed. Thanks team Broadleys!
- Casey
Both Geoff and Brian were awesome.I hope you packed them on the back they did an amazing job at my house
- Gail
Always happy to have Geoff out when something needs repaired. The work will be done right the first time. What better compliment can I give.
- Alissa
Geoff and Brian were great. They got to our house within an hour of my calling and replaced our garbage disposal very quickly. Would highly recommend Broadleys in the future.
- Katie
Ive worked with Geoff several times now, and have complete confidence in him. Geoff is tremendously, knowledgeable, experienced, and always looking for the best solution for his customer. Broadleys is a great plumbing company and is lucky to have Geoff.
- Chris
Highly recommend!!! Very professional technician did an amazing job on a very complicated & challenging issue. All with a smile & a terrific attitude!!! Thank you Geoff for a job well done!!!
- Cathy
Cant say enough good things. Did the work super fast, made excellent suggestions for other work to be done and even recommended a good place to get what we need. Will absolutely call again when needed!
- Carol
5 stars! I would recommend Broadleys without hesitation. Geoff came out a couple of weeks ago, told me it wasnt worth fixing the two original toilets (1978!) toilets in the house, recommended who I purchase new ones from, and from there it was a seamless process. Ordered in-stock toilets, they were delivered fast and scheduled Geoff to install the following day post-delivery. He was prompt, courteous, professional, and his stellar work was reasonably priced from start to finish. Would use again and recommend without hesitation.
- Suzanne
Geoff was extremely kind and patient with my 92 year old mother and her plumbing needs.As always, we can trust BROADLEYs!!
- Gail
Geoff was great! Fast, efficient and very helpful. He makes us glad we have a maintenance contract with Broadleys. They put in our new AC and furnace and our condo is cool in the summer and arm in the winter. Thanks!
- Tom
Geof Has taken care of our plumbing needs for many years. When we owned a house in Strathmere he installed the plumbing, and introduced us to message to make extended hot water. He took the time today to talk me throughA repair on my sink which of course happened on Friday with a house full of company. He has been a very big help to me for many many years.
- Paul
Broadleys is the best of the best for plumbing and heating/cooling. I wouldnt use anyone else!
- Sue
Geoff has been to our house many times. He does great work and we highly recommend Broadleys
- Debbi
Geoff was amazing and informative and completely awesome to work with. He was recommended from my sister seems You have a new client for life.
- Carol-Ann
Geoff was great assessing the work that needed to be done, quoted the project and then came and did everything , even pointing out possible solutions to other problem areas. Well done and thank you!
- Jeannie
He has been here a number of times over the yearsAlways so pleasant and thorough and helpful!
- Betsy
Geoff was polite and came early. Explained what he had to do and cleaned up the work space. I was very satisfied and will request him again!!!
- Bonnie
Geoff is great! Explained everything thoroughly and quickly fixed the problem!
- Rebecca
Geoff has done work in our home on a number of occasions. He has always been knowledgeable, efficient, and a good communicator. A complete professional.
- Howard
Great job performed by Geoff. Replaced toilets, faucets and shower heads. Work was completed in a timely matter and he cleaned up all mess. Would recommend to anyone looking for a professional plumber.
- Lisa
Geoff was great. Very helpful, knowledgeable and professional. He let us know when he was on his way and helped us with a plumbing/ water leak issue. Very nice to work with.
- Maggie
Geoff installed 2 toilets, fixed a long-standing problem with one of the bases. Great attention to detail.
- Rebecca
Great customer service by Geoff and Ken at every level. They completed our plumbing repairs quickly/efficiently. Great service!
- Paige
Geoff and Ken did a really great job to explain the work needed and fix the problem in a timely manner. Also, helping to explain product offerings on what Broadleys can help to provide which maybe getting close to end life (e.g. water heater and/or furnace) I will definitely be a repeat customer!
- Tricia
Geoff was super friendly and super helpful. I would recommend him to others going forward.
- Lou
Needed to have a gas line installed for a new appliance. Technician was very professional and friendly and even provided info for other stuff I needed to have done. Unlike many other contractors in Cape May County, Broadleys will show up and do the job on time. Will definitely use them again. Great job Geoff, the new stove is working great.
- John
Jeff, was on time well groomed, personable, and efficient. I will use Bradleys again.
- Lydia
Geoff was super knowledgeable and a pleasure to work with.
- Pam
Fantastic service, completed in a timely manner, and all question answered!
- Dan
We have used Broadleys since we moved to Ocean City. They installed our new heater and air conditioner and their folks always go above and beyond. Geoff arrived at the designated time, was courteous, and very knowledgeable about plumbing issues. He efficiently identified and resolved our outside water issue. I would highly recommend Broadleys!
- Susan
Geoff was courteous, professional and friendly. He Explained in detail the procedure in fixing our plumbing issue. . . And we appreciate that he did not leave a mess behind. Thanks Geoff.
- Karen
Geoff was absolutely GREAT!! He solved my issues and was really really nice. Thank you for sending him. Sandy Pichetto
- Sandy
Geoff has been a true professional who clearly is exceptional at his profession. His experience shows as he is Extremely knowledgeable while walking through what needed to be done. I highly recommend Geoff and would recommend him to others. Broadleys is fortunate to have Geoff as a valued professional on their team. Additionally, the office staff is super friendly and customer oriented.
- Silvia
Jeff was extremely helpful and informative. Very patient explaining everything to us. As with everyone at Broadleyss we are very happy
- Linda
Geoff was SO helpful and I appreciate his service so much!!
- Joan
Geoff was knowledgeable on fixing the issue at hand. He knew what parts were needed to fix the problem. Obtained the parts and installed them, solving the problem
- Michael
Geoff has done my plumbing for years. He has always been skillful and informative. He takes the time to explain things. I would recommend him to everyone who needs a plumber!!
- Gail
Jeff called ahead as I requested. He completed all jobs quickly and was very pleasant! He gave me good advice about buying new comfort height toilets.
- Pat
Geoff was very personable and courteous. He was efficient and honest while uninstalling and reinstalling appliances in our house. Extremely pleased
- Andrew
Prompt, patient, and professional. Geoff did an all around excellent job.
- Greg
Geoff has always done an outstanding job for us. He is a top-notch meticulous professional, & we wouldnt ask for anyone else but him!
- Alicia
Thank you Geoff for doing an exceptional job replacing our outside faucet. Friendly, professional and outstanding job!
- Burnadette
Geoff has done work for us on a few occasions. He can always be counted on to be prompt, courteous, and extremely helpful. Im giving him 6 stars out of 5!
- Steve
“Geoff installed a Moen Flo recently and Henry helped us program the device to our cellphones. Henry also serviced our AC units while there. All went smoothly and as expected. We’ve been customers of Broadley’s for many years, our experience was 5 stars as always.”
- Mary Ellen T.
Jeff has opened and closed our beach now for 2 years. He is always in touch with us, very thorough, and clearly explains what we need to do to keep the house plumbing in good shape. Hes excellent and I would recommend him and your company to anyone in OCNJ. Regards, Pat McHugh
- Patrick
He knows his stuff and has a very positive attitude.
- Lis
Polite, knowledgeable, asks good questions, takes pictures, and helps homeowners to meet code regarding plumbing issues. He is also very responsive to Broadly customers. Enjoy doing business with him and his company.
- DanielBednar
Always good service. Geoff took the time to answer all questions.
- Mary
Gets the job done and explains what the issues are on a repair. Very friendly
- Anthony
Jeff, as always, was extremely helpful and knowledgeable. Always a pleasure!
- Edward
Many years of service and simply the best. I own hundreds of properties and dont give such lightly.
- Tom
Geoff has done work in our home for many years. Always works efficiently, gets the job done and a pleasure to interact with. Don & Mary Ellen Tomasso
- Mary
Great work and customer service. Helped us getup and running again at Bella Vida in west cape may
- Chris
Geoff did an exceptional job installing our water heater…
- Lois
Geoff has been working on our house for years and always does a great job. Always great service!! Thank you.
- William
Have been a Broadleys customer for 15 years…love the fact that they always make Geoff available for all of our needs! Couldnt ask for better service!
- Patty
Knowledgeable, Friendly,Timely! 100% Satisfied with Geoffs workmanship!
- Brian
Today, Geoff installed my new water heater. I highly recommend him and I am quite happily with his work. He was polite, professional, courteous and made sure every little detail was taken care of. When the job was finished he patiently took the time to show me what the mechanics of the water heater were. Thank You Geoff.
- Diana
I was very happy with my decision to call this company. They were recommended by a friend. Geoff took the time to explain everything to me and went the extra mile. I will ask for him the next time I need plumbing help.
- Cynthia
Geoff S. did excellent plumbing work at our house. He was prompt, professional, skilled and maintained a clean work area. He took the time to explain each job and thoroughly answered all of our questions. We highly recommend Broadlys and will definitely use them again ! Thanks.
- Michael
Geoff S. was a pleasure to work with! He was very courteous and did a great job! He fixed our problem on the spot quickly! Would definitely recommend!
- Lauren
We are pleased with the work we had Broadlys do in our home. Jeff and Ken were very professional, pleasant and cleaned up after themselves. We will definitely be recommending them to others!
- Bill
Geoff was thorough, knowledgable and friendly. He took the time to investigate the source and competed the work in timely manner!
- Rebecca
Geoff was very informative of what was going on with my plumbing. He was on time. His work was very neat. I will request him next time.
- Ruthanne
Geoff was very professional! He answered all my questions and made a few very important recommendations concerning my plumbing. Very satisfied and I would recommend him very highly and without any reservation.
- John
I would like to commend your company for handling a recent Heat and Freeze situation, which could have been a catastrophe, in a home in Ocean City, NJ. First, I made an initial call, on a Saturday morning, that the heat had gone out and within an hour, your techs, Geoff Straup and Greg showed up, assessed the situation, and had it ready to fire up. There were numerous pipe breaks that they visibly found and were able to zone out the areas, when the water came back on, eliminating any damage that could have occurred. They had all issues repaired and the home back up and running in less than a week. Upon comparing costs of the repairs, the pricing was comparable to other companies, but attention to detail was over and above. Please thank Geoff, Greg, Melissa, and Jason for being accessible, professional and courteous. It will be a pleasure referring your company to our clients.
- Joseph