Henry P.

Great prompt service . The lady on the phone was very nice and the Tech ( Henry) knew his stuff. Full explanation of what was done and why ,he checked everything inside and outside .

As always professional and and courteous. Wouldn't have any other than Henry P.

James was prompt, very polite, and did not leave until he had the issue figured out. He's smart and has a great work ethic. Would recommend- full stop! Henry was very knowledgeable, and he patiently went through the entire system with me to insure everything was operating properly. He was very friendly and nice to deal with.

Just wow! Henry took the time to explain my system and address my concern. Great service and came a couple of hours after I made the appointment on one of the coldest days of the year. My heat has been working perfectly. Thank you Henry for the great service!

The best service technician. Very knowledgeable, professional and trustworthy. I always request Henry for my service. I needed to replace out of date plumbing to maintain my insurance. Scott did the job. They rescinded the cancellation of insurance. Thank you!

Courteous and quick repair. Explained what was done.

Thank you for sending Henry to fix my Challenger tankless hot water/boiler heater. He did a great job!! He's on the ball! My home is finally warm all over! I'll be calling Broadley's from now on. I already told several people about you. Thanks again. I rate Henry and the team .

Found out around 1pm on a Tuesday that my furnace wasn’t working. Frantically, I called Broadleys heating and cooling and they were able to get a tech out to my house within the hour. He diagnosed the problem got the replacement part and had my system up and running within a few hours. Everyone I dealt with from the receptionist to the tech that came out was so professional and kind. I can’t say enough positive things about this company. Will definitely be using them in the future.

Brian & Henry were very knowledgeable & professional. They got right to the task at hand & fixed the problem with my boiler once the part arrived. I am a Gold member…my problem occurred on a Sunday around 7 pm. So…I had to pay $175 for Henry to come out. My gold membership states “waived standard diagnostic” which I learned means during normal business hours. The contract should clearly state “during normal business hours”! “Waived Standard Diagnostic” is not clear and is very misleading! I was very disappointed with the way that was explained to me by Michelle. She was very short with her answer and it didn’t seem to matter to her that I have been a long standing customer.

We could not be happier with the service provided by Broadley's and their team. Our technician Henry P. is highly knowledgeable, skilled, and professional. We look forward to having him come back in the spring to service our unit.