Keano D.
Keano D.
HVAC Technician
43 Reviews
“Found out around 1pm on a Tuesday that my furnace wasn’t working. Frantically, I called Broadleys heating and cooling and they were able to get a tech out to my house within the hour. He diagnosed the problem got the replacement part and had my system up and running within a few hours. Everyone I dealt with from the receptionist to the tech that came out was so professional and kind. I can’t say enough positive things about this company. Will definitely be using them in the future.”
“Had an issue with on-demand hot water heater and possible leak in system. Brian and Keano came here the same day and figured out the problems with the system. The two were very professional and knowledgeable. They did a great job. Thanks”
“Keano was just wonderful last night. He showed me everything that was going on and explained it so I could understand it. He did try to get us up and running but after getting more in depth into it even I was able to see that it was unsafe and needed to be shut down. I’m glad you have such knowledgeable technicians working for you. Thanks again.”
Broadleys is TOP NOTCH!!!!!!! They have been our HVAC and plumbing service provider for almost 2 yrs now and each time has been an EXCELLENT experience. We really feel blessed to have such a GREAT…!!!!! company. I just can’t say enough.
After 29 yrs our hvac was just wore out and out dated. Our A/C quit right before the season started and we were not interest in throwing more money into a failing un-efficient AC.
When we bought the house 3 yrs ago I had planned on updating everything, Our water heater was near the end of it’s life. Our hot water boiler was also 29 yrs old. I was ready to do a one stop shop with full replacement of everything.
Our sales/service writer Paul, came and accessed our situation. We told him we had hot spots (summer) and very weak air delivery in a certain part of the house. He pointed out that the supply temps got hotter, the further the air got from the supply fan. Our duct work was also 29 yrs old and was internally insulated, which I did not like.
Paul pointed out that we had insufficient air returns. Our condenser unit was leaking and the refrigerant for it was no long available. It was time to let her go, This unit did her job. lol
Paul walked us through EVERY STEP. He answered all my stupid ?’s and was very patient and super knowledgeable. He presented us with several AC units to choose from. He also recommended the tank-less water/heater combi option. Long story short. They were in and out in a weeks time.
Paul. Dana and I are just so grateful to you my friend. It was an amazing experience and thanks to you and your team for a stress free experience! I mean you guys were even watchful over our fur babies. lol
With that said;
Their install team is TOP NOTCH! They were AWESOME!!! We would like to thank Bill & Jay for the install of our new AC system. The pride taken into their custom duct work and flex pipe installation(s) is truly amazing. It looks like a work of art up there. lol
We would like to thank Don, Gerald, Enri, Ed & Bryce for their EXCELLENT work and installation of our Combination Tank-less water heater system. YET ANOTHER work of art. Clean and tight!
We THANK YOU GUYS FOR ALLLLLL YOUR HARD WORK!!! God bless you all!!!
Special thanks To Keano and Taylor. Thank for you all you’ve done as well.
If you are looking for a Hvac/plumbing company that is honest and ethical, look no further. Broadleys is family!
“I just want to thank Keano D again for fixing my heat!!! He was a really nice guy and explained everything to me!!! I highly recommend him if you need work done!!!! I give him 10 stars”
“Excellant service from both Keano and Tony W Why?. Extremely helpful, pleasant and respectful. Gave accurate information about what was needed. Tony went above and beyond in helping with forms and finding a perfect unit for us. Very pleased and would highly recommend dealing with Broadley’s !”
“Keano was very knowledgeable and professional and advised me clearly about what he was doing. He also made some useful suggestions about heating for the house. He represents Broadley’s very well.”
“Kiano rescued us this weekend. He came out on the Fourth of July arrived promptly and like a doctor diagnosed the problem and fixed it. Please recognize him for our job well done and very much appreciated.”
“Broadley’s is the best—from their skilled technicians to their friendly and helpful office staff. They have solved all of our plumbing and hvac needs in our 139 year old home successfully every time!”
“Technician did a great job doing a season maintenance on my AC and H2O combo unit.”
“Always happy with my experiences with Broadley. This time was with an issue with my gas heater. The technician took the time to explain to my tenant how to reset the heater as it was turning off when super windy. The technician offered a suggestion and submitted an estimate to rectify the problem which I hope to do at a later date.”
“Repair done very efficiently. Very pleased with communication between main office and tech”
“Keano was superb! Extremely professional. He explained in detail what he was doing and answered all my questions. Courteous and knowledgeable. I couldn’t ask for a better service technician!”
“This is the second time keano has been to our house. Always top notch customer service. We wouldn’t call anyone but Broadleys for our repairs!”
“Keanu did a great job. Meticulous and knowledgeable in his work. Also very polite Thank you!”
“Keno, like all of your techs was very good. He patiently explained the problem with my gas furnace and the problem with the thermostat. He told me the cost upfront and when I should expect the part to arrive. He was very thorough in checking out the three heating systems in my house. I am very satisfied with his work.
Jim Crawford”
“Both David and Keano were very professional and pleasant. They took the time to explain everything to me in layman’s terms regarding my furnace. They promptly fixed the issue surrounding the furnace.”
“Excellent service very good technician also reasonable price”
“It is always a pleasure doing business with your company. Speaking to Hilary on the phone is always professional and a pleasure. I can only wish that other businesses than I do work with could do the same. The service guy that came out Keano did a fantastic job. He was on time clean and neat. Something you just don't see in the service business anymore.”
“Keano saved the day to repair our faulty exhaust on our gas furnace. Thank you Keano!”
“Keano was great. Courteous , polite, did the job.”
“Keano was very professional and knowledgeable regarding gas furnace and water heater operation and maintenance. He made sure each system was clean, flow was within recommended pressure, and took time to explain replacement options for water heater. We were very impressed with his knowledge and thoroughness. Keano was extremely customer oriented and service at this level is why we continue to be loyal Broadly’s customers.”
“Very professional technician. Arrived right on time! Thanks.”
“Rep was professional, thorough and patient with all our questions. Will continue to reach out for future repairs and service.”
“Keano was competent and courteous. He work efficiently and left everything as it was when he arrived. He did a great job of servicing our AC unit and described his work completely before leaving.”
“Keano was excellent. Explained the problem and repaired it. He is a real gentleman. I recommend him highly. “
“Keano was very polite and thorough. He explained everything and the reasons why we’re having the problems we’re having.
We’d recommend him and Broadley’s to anyone anytime.”
“Office phone employees were good & helpful. The service tech was very professional & helpful. Overall everything was good.”
“He arrived when he said. He was very professional and knowledgeable on the product.
Look forward to him fixing the issue ASAP. The reason for not finishing is the part was not in stock.”
“We have had Broadley's service our HVAC system in our homes for over 10 years and been very happy. Suspecting we had a leak in our AC system, we called Broadley's and they sent Keano out and he found the leak right away. He read the history of previous maintenance service calls and looked for something that hadn't been checked before. Hopefully Broadley's will be able to correct the leak. At least we have answers now. Thank you.”
“Keano was terrific. Professional, knowledgeable and personable!!”
“Polite, professional, efficient and very pleasant. Good guy. Very pleased.”
“Pleasant, knew what he was doing, and did a great job without complaints to me as he was working.”
“Broadley’s was my first choice for buying and maintaining my HVAC system. I am extremely pleased with your company. Keano DeGennaro provided efficient, quick and friendly service today. Very bright and professional young man.”
“Was excellent! Highly recommend!”
“Friendly and very knowledgable. First class service call; did a great job. Thanks.”
“Keano did a great job explaining an issue caused by another company. Very patient and took me step by step through the problem. Would definitely use them in the future!”