Keano D.
Keano D.
HVAC Technician
33 Reviews
“Technician did a great job doing a season maintenance on my AC and H2O combo unit.”
- Ed M.
“Always happy with my experiences with Broadley. This time was with an issue with my gas heater. The technician took the time to explain to my tenant how to reset the heater as it was turning off when super windy. The technician offered a suggestion and submitted an estimate to rectify the problem which I hope to do at a later date.”
- Betsy G.
“Repair done very efficiently. Very pleased with communication between main office and tech”
- Monica J.
“Keano was superb! Extremely professional. He explained in detail what he was doing and answered all my questions. Courteous and knowledgeable. I couldn’t ask for a better service technician!”
- Jeannette F.
“This is the second time keano has been to our house. Always top notch customer service. We wouldn’t call anyone but Broadleys for our repairs!”
- Ashley W.
“Keanu did a great job. Meticulous and knowledgeable in his work. Also very polite Thank you!”
- Jennifer L.
“Keno, like all of your techs was very good. He patiently explained the problem with my gas furnace and the problem with the thermostat. He told me the cost upfront and when I should expect the part to arrive. He was very thorough in checking out the three heating systems in my house. I am very satisfied with his work.
Jim Crawford”
Jim Crawford”
- Jim C.
“Both David and Keano were very professional and pleasant. They took the time to explain everything to me in layman’s terms regarding my furnace. They promptly fixed the issue surrounding the furnace.”
- Craig G.
“Excellent service very good technician also reasonable price”
- Miles W.
“It is always a pleasure doing business with your company. Speaking to Hilary on the phone is always professional and a pleasure. I can only wish that other businesses than I do work with could do the same. The service guy that came out Keano did a fantastic job. He was on time clean and neat. Something you just don't see in the service business anymore.”
- Mitchell C.
“Keano saved the day to repair our faulty exhaust on our gas furnace. Thank you Keano!”
- Christina T.
“Keano was great. Courteous , polite, did the job.”
- Helen W.
“Keano was very professional and knowledgeable regarding gas furnace and water heater operation and maintenance. He made sure each system was clean, flow was within recommended pressure, and took time to explain replacement options for water heater. We were very impressed with his knowledge and thoroughness. Keano was extremely customer oriented and service at this level is why we continue to be loyal Broadly’s customers.”
- Susan G.
“Very professional technician. Arrived right on time! Thanks.”
- Greg M.
“Rep was professional, thorough and patient with all our questions. Will continue to reach out for future repairs and service.”
'- Dan E.
“Keano was competent and courteous. He work efficiently and left everything as it was when he arrived. He did a great job of servicing our AC unit and described his work completely before leaving.”
'- David S.
“Keano was excellent. Explained the problem and repaired it. He is a real gentleman. I recommend him highly. “
'- Michael R.
“Keano was very polite and thorough. He explained everything and the reasons why we’re having the problems we’re having.
We’d recommend him and Broadley’s to anyone anytime.”
We’d recommend him and Broadley’s to anyone anytime.”
'- Ann F.
“Office phone employees were good & helpful. The service tech was very professional & helpful. Overall everything was good.”
'- Ed K.
“He arrived when he said. He was very professional and knowledgeable on the product.
Look forward to him fixing the issue ASAP. The reason for not finishing is the part was not in stock.”
Look forward to him fixing the issue ASAP. The reason for not finishing is the part was not in stock.”
'- James S.
“We have had Broadley's service our HVAC system in our homes for over 10 years and been very happy. Suspecting we had a leak in our AC system, we called Broadley's and they sent Keano out and he found the leak right away. He read the history of previous maintenance service calls and looked for something that hadn't been checked before. Hopefully Broadley's will be able to correct the leak. At least we have answers now. Thank you.”
'- Diane R.
“Keano was terrific. Professional, knowledgeable and personable!!”
'- Michael W.
“Polite, professional, efficient and very pleasant. Good guy. Very pleased.”
'- Bob T.
“Pleasant, knew what he was doing, and did a great job without complaints to me as he was working.”
'- N V.
“Broadley’s was my first choice for buying and maintaining my HVAC system. I am extremely pleased with your company. Keano DeGennaro provided efficient, quick and friendly service today. Very bright and professional young man.”
'- Filka P.
“Was excellent! Highly recommend!”
'- Dean H.
“Friendly and very knowledgable. First class service call; did a great job. Thanks.”
'- Bob P.
“Keano did a great job explaining an issue caused by another company. Very patient and took me step by step through the problem. Would definitely use them in the future!”
- Kaitlin K.