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It was a long time coming, but now another homeowner in Cape May, NJ has a safer, quieter, and more efficient heating and cooling system. With a new Mitsubishi mini split system and some help from Broadley’s, this ranch home feels better than ever – in every season.

Our homeowner, Pam, reached out because she was ready to upgrade her heating system and add permanent air conditioning.

Pam had an older furnace that had her worried about safety. It was one with a standing pilot light that’s never supposed to go out. Newer models use electronic ignition.

Meanwhile, her house only ever had window air conditioners in the summer. They were loud and bulky and made her electric bill skyrocket in the summer.

There was a lot for Pam to consider. Once she was interested in a ductless system, there were models, sizes, plenty of jargon, and quotes from a few different companies to consider.

Fortunately for Pam, our project manager Joe Petrini was on the case. The two traded emails for months as she asked questions and gathered information.

For this case study, we wanted to touch on furnaces with standing pilot lights. They’re pretty rare these days. But, they’re still around – and they carry some risks.

Then, we’ll look at Pam’s new Mitsubishi mini split and why it’s more efficient than other options.

Finally, we’ll address how Broadley’s helped this homeowner get the heating and cooling she deserved.


Problem: A ranch home in Cape May, NJ had an old furnace with standing pilot light and no air conditioning. Our homeowner wanted a safer heating option and to finally add a permanent cooling system in her home.

Solution: Installed a Mitsubishi heating and cooling mini split ductless system with three indoor heads and an outdoor heat pump. This system handles heating in the winter and AC in the summer. Our homeowner also took advantage of our interest-free financing options.


Mitsubishi mini split ductless systems offer heating and cooling

We can talk a lot about the many benefits of a Mitsubishi mini split ductless system. They’re quiet, energy-efficient, and easy to install. For Pam, however, one of the big selling points was that it offered both heating and cooling.

Now, she could replace her old furnace and get rid of those old window air conditioners.

The mini split uses a heat pump to create a heat transfer process. In other words, during the summer, it removes heat from inside and transfers it outside, while also dehumidifying the house.

In the winter, it takes whatever heat there is outside, amplifies it, and then uses it to warm your home.

Now, Pam doesn’t need a furnace in her basement and an AC unit outside. Instead, there’s just one heat pump attached to the back of her home. It’s virtually silent and much smaller than a traditional condenser.

Inside, the air handlers also do a great job without taking up a lot of room. We mount them high on a wall, where they’re mostly out of sight.

The heads connect to the heat pump through a line set that’s a few inches wide. We group the power source with a refrigerant line and another that catches moisture as it condenses when the unit dehumidifies the room.

This line set is small enough to run in between the rafters behind the air handler. This way, the system is much less noticeable in the home.

Standing pilot lights vs. electronic ignition

We also wanted to touch on one of Pam’s heating concerns. Her older system had a standing pilot light. That’s the kind that stays on all the time.

With newer electronic ignition, the pilot only clicks on when it’s needed. The furnace shuts off the fuel supply once the light is on.

The old pilot lights are less energy-efficient since they’re always burning. They also pose more risks.

If the pilot light goes out, gas from the furnace can begin seeping into your home. Usually, people notice when the light’s out and can relight it before there’s a problem.

But, they should still turn off the system for a few minutes. Otherwise, they risk igniting gas that seeped out of the system.

Pam was ready to get rid of that old system. This way, she’d feel safer. And, she’d use much less energy to heat her home.

Choosing between mini split models and options

Mitsubishi mini splits are versatile and customizable. But, that can mean a lot of decisions to make along the way. That’s what Pam discovered as she narrowed down her options. Fortunately, our project manager Joe was there to help her every step of the way.

After Pam settled on Mitsubishi over a few other brands, she had to decide how many indoor heads, or air handlers, to install.

We mentioned how the air handlers work inside the home to circulate the air. Well, each one works independently. They all have a thermostat so they can handle a different part of the house.

For this ranch home, Pam got quotes for two heads. She could install a third later on, but the cost would be a little more than if she got all three at once.

Then there were different SEER ratings – Seasonal Energy Efficiency Ratio – that told her how much energy various models would use in the summer.

She could also choose from models that offer a little bit of heating or ones strong enough to take the place of a furnace. All were different prices with different efficiency ratings.

With Joe’s help, Pam decided on a three-head, Hyper Heat system. Joe pointed out that two air handlers in the house would likely do the job, provided she kept the bedroom doors open to allow for a little extra circulation.

If it were his house, Pam had asked, what would he do?

Joe said he’d go with the two-head system and leave the guest bedroom door open even when someone was using it. But, Pam opted to invest in the third air handler upfront. This way, she knew she’d be set no matter what.

With Hyper Heat, she could get rid of the old furnace, too. This setup works even when it’s negative 13 degrees Fahrenheit outside.

Interest-Free Financing

To top it all off, Joe set her up with 18-month, interest-free financing. And, the system is more energy-efficient than traditional AC’s and furnaces – it uses less energy, but provides the same amount of heating and cooling.

So, not only does Pam pay just a little each month. She also has lower energy bills all year. Soon, the system essentially pays for itself.

And, now this Cape May homeowner has perfect climate control all year long.

Are you ready to upgrade your hold heater or air conditioners? Broadley’s, is  here to answer all your questions about the best new HVAC systems out there today and which is best for your home. Contact us today for a free consultation.