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Today Walt was assigned two tasks: Perform the annual service on our gas furnace, and install new condenser coils to replace the leaking condenser coils in our outdoor air conditioner condenser unit.
After calling to assure us that he was on his way, he arrived at the expected time. He explained to me that he would focus first on the condenser coils replacement, and finish up by servicing our furnace.
He went to work immediately, disassembling the condenser, and removing the leaking condenser coils. When he reached the point in the job where he pressurized the new coils, rather than waiting to see if the pressure held, Walt came in and performed the service on our furnace. Satisfied that the new condenser coils were not leaking, he purged the system, and refilled it with refrigerant.
Finally, Walt discussed what he had done, completed the paperwork, and departed, leaving behind a satisfied homeowner.
Walt is knowledgeable and skilled, uses his time efficiently, and is customer focused. It was a pleasure to working with Walt, Melissa, the Service Manager, and all of the Broadley’s staff.”
“Another top notch job by Dave C. I’m always happy to see him when I open the door. His expertise and professionalism bring me comfort knowing my HVAC systems are in good hands! Thanks Dave!”
“Dave was so professional and nice. He spent a lot of time flushing and doing maintenance on our tankless water heater and then bled all of our steam heaters, some of which had never been tended to before. We have heat upstairs now thanks to him! He really was terrific! Thanks again Dave!”
“Geoff is great! Treats my house like it’s his.”
“As always excellent service. Walt came on time was friendly and professional. Answered all my questions and concerns. Thanks!!”
“James switched some faucets in a bathroom. He was a delightful technician to have in our home. He was personable and worked efficiently. He did a great job and left the area spotless!”
“David was great explaining the problem and the solutions”
“Sean was very knowledgeable. He explained clearly what he found with our heater. Very polite.”
“Taylor did an excellent job.”
“Our Navien Tankless hot water heater registered an error code , which caused the system to shut down . Broadleys responded within 24 hours of my call and technician Keano performed an exhaust pipe repair which temporarily had the unit operational. Keano recognized a part was also needed to repair the unit in full.
He contacted the office staff and within the next work day had the part in hand and performed the repair .
Keano was courteous and explained all repairs prior to performing and answered all of my questions.”