“I can’t thank Pat enough for coming to give me an estimate and doing great work! As he walked through everything, it was clear to me that this was the guy for the job! Booked him right away! Great job and a great guy! Thanks Pat and Broadley’s Plumbing!”
“Pat was amazing and made a complex job look easy”
“Brian contacted me by text 15 minutes before his arrival at the top of the scheduled service window. He surveyed the problem, correctly and quickly repaired it at no charge and went on to offer some extremely helpful suggestions after I told him about a pending project. He took pictures and sent requests for price estimates back to his company to support 4 different scenarios I had asked about. During the entire visit he was professional, efficient, effective, courteous and friendly. Very positive experience and I am grateful. Thanks, Brian!”
“Was an amazing person gave me information that might help my life get started I appreciate him coming out today and feeling me with hope”
“We could not be happier with the service provided by Broadley's and their team. Our technician Henry P. is highly knowledgeable, skilled, and professional. We look forward to having him come back in the spring to service our unit.”
“Geoff came right out the same day we called. Very nice. Very helpful. Will request Geoff again.”
“David great guy explains all he does quick efficient and pleasant”
“Expensive, quality is hit or miss
Technician Taylor determined the problem with our heating system and tried to replace the part. She knocked a wire loose from the blower unit during the replacement and, when the furnace didn’t operate properly with the new part, lectured us in a loud voice on how she had told ‘you people’ that adding a new part to an old unit would result in failure of another part. All through this repeated lecture she did not even try to diagnose the trouble. Complaints to management led to technician Keano being dispatched the following afternoon. He immediately found the loose wire and several other problems Tayler had missed. Mysteriously, the O ring for the new part disappeared during the transfer of the new part from the Tayler to Keano. So, we were without heat for another night and paid top dollar for a new part which had to be installed with an old O ring. Complaints about that to management were never answered. We need a new heating system, but we won’t use Broadley’s; they are expensive, the quality of workmanship is hit or miss and management is unresponsive.”