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Tech showed up at allotted time, did the job explained the procedure. Nice job
Very good experience thank you .
Response from the owner:Thank you so much for your kind words, Paul! We're thrilled to hear you had a very good experience with Broadley's Plumbing, Heating & Air Conditioning. Your satisfaction means a lot to us! If you ever need our services again, we're here to help.
Sean was terrific- yearly maintenance on 2 zone system w variety of benefits.
We had the good fortune of James coming to help us with our leaky toilet tank. He was extremely polite, professional, and honest. We will be using Broadley’s for all of our plumbing and heating needs!!
Response from the owner:Thank you so much! We're thrilled to hear about your positive experience with James from Broadley's Plumbing, Heating & Air Conditioning. It's wonderful to know that you found him polite, professional, and honest while fixing your leaky toilet tank. We can't wait to assist you with all your future plumbing and heating needs! Your support means a lot to us!
Broadley's always does a fantastic job for us. Recently we had a complicated issue that needed to be resolved, and Henry figured it out and then took all the necessary steps to repair it completely in order to avoid any possible future problems. I recommend Broadley's 100%!
Response from the owner:Bob, thank you so much for being a Broadley's customer and for your kind feedback on Henry's HVAC service! We sure do appreciate it.
Keano was extremely knowledgeable and helpful. He was determined to find the problem and with my memory from 70+ years ago he figured it out and wouldn't leave until he rechecked all the radiators to make sure they were working. I am extremely pleased!!!
Response from the owner:Mary, thank you for trusting our team at Broadley's for your HVAC repairs and service!
As always, prompt, professional and efficient.
Response from the owner:Thanks Nancy for choosing Broadley's!
Sean W performed my hvac maintenance and installed a thermostat for me. He gave me a call to let me know he was on his way. Showed up on time. Explained issues he came across. Sean was friendly and professional.
Response from the owner:Thank you so much for the fantastic 5-star review, John! We're thrilled to hear that Sean provided you with top-notch HVAC maintenance and a thermostat installation. It's great to know he was punctual, friendly, and professional while keeping you informed. Your satisfaction means the world to us at Broadley's Plumbing, Heating & Air Conditioning!
Response from the owner:Thank you for the 5 Stars Chris!

“During the window of time that was scheduled for the service, Tayler called to let me know that she would be arriving in 20 to 25 minutes. When she arrived, she went right to work. As usual, I was interested to understand the condition of my A/C Systems.

As she has done in her previous visits, she opened the two (2) A/C units inside the house, checked/inspected them and changed the filters in both of them. She then checked the two (2) outside units and their components, taking readings to evaluate their performance. Finally, she took temperature measurements in the house at the supply and return air vents to validate the systems' performance.

As usual, she took photos of the various inspections and meter readings and sent them to me in order that I had them.

The reason that I provided a "Five Star" rating of her service visit is because six stars were not available.

Tayler is not only knowledgeable, she is also pleasant, friendly and informative when she does her work. She impresses me in the that she seems to have a real interest in her work, likes it, and is extremely conscientious when she does it.

As I believe I have stated in a prior review which I had left, Tayler is a true ambassador for Broadley's !”

- Lawrence K.

“Another dynamic technician. Keano is very pleasant and easy to work with. He was able to quickly asses what was wrong with the boiler and repair. All the while his side kick Jaxson the Golden helped out. Thank you Keano appreciate your humor and relaxed professional nature.”

- Michelle S.

“Kyle is extremely courteous and kind knows that I have two goofy golden retrievers one of which thinks he’s his sidekick and I really appreciate Kyle’s calm nature.

Each time he’s been at my house. He has tackled the issue at hand in a courteous manner. First time was for regular maintenance and second time was for a repair cannot sing enough high praises for Kyle. I trust him to work in the house if I’m not here.”

- Michelle s.

“From my first call to the Broadley’s office, to schedule tune up, the professionalism and quality of services came through.
Walt B. arrived on time and evaluated our HVAC and made sure our central air conditioning system was ready for the summer ahead. He understood it was an older system and we were not in a financial position to replace it. He assured us it was ready to go. He shared options for a replacement system in the future. We appreciate the information he provided,
After using two other HVAC companies servicing Ocean City, Broadley’s is best on experience and service with their professional technicians. See you next year, Walt.”

- Thomas N.

“David came out to help us get one of our AC units back up and running today. He arrived on time and had the problem fixed shortly after his arrival. He was professional, friendly, and very patient as he explained all of the components and maintenance that we could do to keep our units running well. Thank you David!”

- Josh M.