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“We had an outside pipe burst during the coldest part of the winter so far in late January/Early February. Brian from Broadley's came out, assessed the situation and performed emergency service to stop the water flow. Later that week, also on one of the coldest days of the year, Brian and his team came out again to permanently fix the problem. Not only did they fix it, but they were kind enough to enter our unit (only used during summer months), and check each sink/toilet to make sure there was no water issues inside the house since they knew we were from out of the area.
Highly recommend–anyone who performs their work with excellence, and cheerfully in those frigid temps, deserves more than 5 stars :)”
“The guys were super nice! They installed everything without leaving a mess and quietly since I was sleeping for my night shift. They even found a hornet nest and told me how to get rid of it by myself. They took extra care to test everything and answer all my questions before heading out :)”
“Brian was extremely professional and personable. The service was quick and efficient. 5/5!”
“It was amazing service they went far and beyond way more than I expected very happy. I really hope they come and do more repairs for me in the future if needed.”
“This was the 2nd big remove and replace gas heater job by Broadleys in 2 weeks, as there are 2 separate systems in the house. This crew was so different than the first. One was rude, seemed rushed even when there was no time pressure placed on him by us. They cut holes through outside walls in areas I did not approve first; I was here the entire time and never was asked or offered any options for the major exterior holes being drilled out. They were slobs in the bathroom, carpeting had to be cleaned and we've been promised a guy or two will be back to correct and finish this job, but that's been a week and a half ago…If and when they do, I will update this review. Very unhappy with the job.”
“Brian was Great, Helpful and Informational!”
“Brian was very professional and helpful with questions and request for recommendations for future preventative maintenance work.
Highly recommend Brian and will personally request him again.
Note: Michelle (from the office) was very helpful and a pleasure to do business with.
Thank you again for the great service.”