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Prompt, professional, very nice.
Service tech Henry was actually wonderful. He called before he came. He was very courteous, kind and considerate of my home. He explained everything that he was doing and treated my home as if it was his. I will keep using broadly’s as their office staff was extremely nice when I needed an allotted time for my service call. They accommodated me and gave me exceptionable service. Thank you very much.
On time, personable, knowledgeable and friendly!!!
Broadley’s were great. Stephanie the sales representative explained what to expect, and stopped by the job to see how Don and Cliff were doing. Don installed our old system 20 years ago and is an amazing mechanic. Cliff knew what he needed to do to help Don and was
very knowledgeable and efficient.
I do recommend Broadley’s highly.
Response from the owner:Glen, thank you very much for your kind feedback! We are lucky to have such a great team, and you as a customer!
Brian is a pleasure. On time, hard working and a pleasure to work with him. W Ed have been using Broadley’s services for almost 30 years from small jobs like a disposal to a whole new HVAC system. Always dependable, fairly priced and the workers are always friendly, polite and on time!
Response from the owner:Thank you so much for the wonderful 5-star review, Ben! We're thrilled to hear about your long-standing relationship with Broadley's Plumbing, Heating & Air Conditioning. It's fantastic that Brian left such a positive impression and that you've found our services dependable and fairly priced over the years. Your support means the world to us!
Broadleys was great but super expensive. Will be a tough decision to call them again.
Response from the owner:Thank you for your feedback, Jimmy! We're thrilled to hear that you found Broadley's great. We understand your concerns about pricing, and we strive to provide high-quality service that reflects the value of what we offer. Please know that we're here to help if you decide to call us again. We appreciate your support!
Excellent as always
Response from the owner:Thank you so much, Jeff! We truly appreciate your 5-star review and your continued trust in Broadley's Plumbing, Heating & Air Conditioning. We're thrilled to hear that we've met your expectations again! If there’s anything else you need, just let us know!
Sean was very friendly and informative.
Response from the owner:Thank you so much for the fantastic 5-star review, Tammy! We're thrilled to hear that Sean provided you with friendly and informative service at Broadley's Plumbing, Heating & Air Conditioning. Your satisfaction means the world to us! If you need anything else, don’t hesitate to reach out!

“During the window of time that was scheduled for the service, Tayler called to let me know that she would be arriving in 20 to 25 minutes. When she arrived, she went right to work. As usual, I was interested to understand the condition of my A/C Systems.

As she has done in her previous visits, she opened the two (2) A/C units inside the house, checked/inspected them and changed the filters in both of them. She then checked the two (2) outside units and their components, taking readings to evaluate their performance. Finally, she took temperature measurements in the house at the supply and return air vents to validate the systems' performance.

As usual, she took photos of the various inspections and meter readings and sent them to me in order that I had them.

The reason that I provided a "Five Star" rating of her service visit is because six stars were not available.

Tayler is not only knowledgeable, she is also pleasant, friendly and informative when she does her work. She impresses me in the that she seems to have a real interest in her work, likes it, and is extremely conscientious when she does it.

As I believe I have stated in a prior review which I had left, Tayler is a true ambassador for Broadley's !”

- Lawrence K.

“Another dynamic technician. Keano is very pleasant and easy to work with. He was able to quickly asses what was wrong with the boiler and repair. All the while his side kick Jaxson the Golden helped out. Thank you Keano appreciate your humor and relaxed professional nature.”

- Michelle S.

“Kyle is extremely courteous and kind knows that I have two goofy golden retrievers one of which thinks he’s his sidekick and I really appreciate Kyle’s calm nature.

Each time he’s been at my house. He has tackled the issue at hand in a courteous manner. First time was for regular maintenance and second time was for a repair cannot sing enough high praises for Kyle. I trust him to work in the house if I’m not here.”

- Michelle s.

“From my first call to the Broadley’s office, to schedule tune up, the professionalism and quality of services came through.
Walt B. arrived on time and evaluated our HVAC and made sure our central air conditioning system was ready for the summer ahead. He understood it was an older system and we were not in a financial position to replace it. He assured us it was ready to go. He shared options for a replacement system in the future. We appreciate the information he provided,
After using two other HVAC companies servicing Ocean City, Broadley’s is best on experience and service with their professional technicians. See you next year, Walt.”

- Thomas N.

“David came out to help us get one of our AC units back up and running today. He arrived on time and had the problem fixed shortly after his arrival. He was professional, friendly, and very patient as he explained all of the components and maintenance that we could do to keep our units running well. Thank you David!”

- Josh M.