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Geoff S out today to turn on my outside water and get my shower and hose bibs ready for another summer. Geoff is always courteous and thoughtful, and gets the job done in a timely fashion. I always appreciate the professionalism the Broadley team brings to the job! Thank you! (From May, sorry for delay)
Geoff out again today for replace a part on toilet. Quick and courteous service once again. Thanks Broadley’s!
Response from the owner:Thank you so much for your fantastic 5-star review, Kathleen! We’re thrilled to hear that Geoff provided you with courteous and timely service while getting your outside water and shower ready for summer. It's always wonderful to receive such positive feedback. Have a great day!
We have a beach house in OC, and we needed to replace our water heater. Great experience throughout the process. Scott, the plumbing manager spent plenty of time discussing my options. Installation was set for the following week. Lee and Charles did the install. They were on time, very neat, and had the job done in about 90 minutes! Would definitely recommend Broadley’s for any of your plumbing needs. And ask for Lee and Charles…you won’t be disappointed!!!

This is a second review for an emergency issue with our main drain. The cast iron pipe was totally split, and leaking terribly. Geoff and Keith came out and quickly assessed the issue. It was quite extensive, and took a day and a half to complete. We had a very good experience with Geoff and Keith. They were very knowledgeable, and worked very hard at expediting the repair! Great job!
Response from the owner:Thank you so much for the glowing review, Bob! We're thrilled to hear that you had a fantastic experience with our Broadley's team. It's great to know that Scott, Lee, and Charles took such good care of you and your beach house's water heater installation. We truly appreciate your recommendation! If you ever need us again, we’ll be ready to help. Thanks again for choosing us!
Response from the owner:Thanks so much Tom!
Broadleys was great. We had a specific challenge and they were creative thinkers. Years of experience really helped us!
Response from the owner:Thanks!
Keith was excellent, great personality, and detailed in his work; a total professional.
Response from the owner:Thank you!
Geoff and his partner were timely and thorough! Thank you!
The office told me since I was an early riser that I would be getting the A - team. Don and his colleague Gerald did not disappoint. They were here at 5:15 am both days to do a full replacement of our HVAC system. Besides, being on time, they came up with some creative solutions to The placement of our system, which was a huge help. Other companies told us that we would need to rip out a closet in order to fit the unit in, whereas Broadleys, and Don were much more creative. Thank you again, and would wholeheartedly recommend them and him again!

“Brian was extremely personal, very professional and very knowledgeable.
He was wonderful and recommend him and Broadleys for any needs you may have!”

- Jennifer Y.

“Brian & Henry were very knowledgeable & professional. They got right to the task at hand & fixed the problem with my boiler once the part arrived. I am a Gold member…my problem occurred on a Sunday around 7 pm. So…I had to pay $175 for Henry to come out. My gold membership states “waived standard diagnostic” which I learned means during normal business hours. The contract should clearly state “during normal business hours”! “Waived Standard Diagnostic” is not clear and is very misleading! I was very disappointed with the way that was explained to me by Michelle. She was very short with her answer and it didn’t seem to matter to her that I have been a long standing customer.”

- Terry K.

“BROADLEY'S does business today the way things were done in the good old days. Someone answers the phone when you call and people come to your property when they are expected. Tony the salesman was professional and courteous. He answered all my questions and most before I even asked.On the day of my installation the guys got here first thing in the morning as promised. Ed and Ernesto also very professional answer my questions and got the job done right. I highly recommend this company and will also feel confident recommending them to friends.
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- Steven S.

“Brian was extremely professional, knowledgeable and kind. Despite the freezing temperatures he stayed under house until my pipes were unfrozen. Explained preventive measures and assured me availability from your company.
It was a great experience despite the call for frozen pipes and no water.”

- Andrea K.

“All of the staff were wonderful to interact with. The techs, installers, sales, service, and anyone else that I may have overlooked made the replacement of my natural gas furnace as painless as possible. Their professionalism, attention to detail, and courtesy towards my family was exceeded my expectations. We are extremely happy with their services and they are highly recommended!”

- Greg E.

“I can’t thank Pat enough for coming to give me an estimate and doing great work! As he walked through everything, it was clear to me that this was the guy for the job! Booked him right away! Great job and a great guy! Thanks Pat and Broadley’s Plumbing!”

- Lauren W.