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I told her that I was going to stay with her most of the time and that the reason for that was, not to watch over her back, but to try and gain an overall understanding what was being done, what could possibly go wrong and what to look for in terms of anything that might cause a problem in the future.
She said that she had no problem at all with that and that she would be glad to explain the various elements that she was checking as she went along.
Tayler was great. It was obvious that she had a genuine interest in her work and a strong work ethic in terms of the quality and thoroughness of her examination, observation, and testing of the system. She explained the importance of the cleanliness of the blower fan, how it works for both the heating and A/C and how the build-up of too much dust could compromise the performance of the either of the two systems. We schedule a maintenance cleaning of it for this coming July 17th.
Tayler is a real asset to the Broadley's Organization. With her personality, knowledge, and work ethic and serves an an ambassador for her company. I have requested that she is the one who comes back in July to do the cleaning of the blower fan.
Best regards,
Larry K.”
“David was great. So very professional. Kind and attentive. Explained many questions we had. Told us about things we could go to enhance things. We would like to have him continue servicing us in the future. We have good communication and we like him. Thanks for your/his service.”
“Timely arrival ; professionally done; very thorough!”
“Geoff arrived on time, introduced himself and kept me fully informed as to how he was going to turn on my outside water. At the end of the service call he informed me of the need to replace the outside valve and performed a temporary correction of same. I would highly recommend Geoff and Broadley's Plumbing and heating for any and all needs.”
“David was efficient, knowledgeable and very thorough. He arrived on time and kept me completely informed of the condition of my system.”
“Geoff is the best. He's always on time, he's personable & efficient. He also makes excellent recommendations about things he sees while he's working.
Last year he saved us from a major problem when he noticed degradation of the gas pipes even though he was just here to turn on the outside water. This year he recommended a fix for our leaking hose reel. We really depend on Geoff!”
“Brian S. is very personable and extremely knowledgeable, plus he immediately identified the issue. Brian explained the layout of my tankless water heater system and how everything operates. He is an outgoing individual and definitely makes Broadley’s the company I will use whenever I need work done.”
“Thank you to Brian and Albert for providing quick service to replace my leaking hose spigot. Broadleys is always my call for all my plumbing and HVAC needs!”
“Albert did a great job fixing our tub faucet. Friendly and knowledgeable.”