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“Brian was vey nice. Came right out after hours. Explained everything to me. Will call for him again.”
“Brian was extremely personal, very professional and very knowledgeable.
He was wonderful and recommend him and Broadleys for any needs you may have!”
“Brian & Henry were very knowledgeable & professional. They got right to the task at hand & fixed the problem with my boiler once the part arrived. I am a Gold member…my problem occurred on a Sunday around 7 pm. So…I had to pay $175 for Henry to come out. My gold membership states “waived standard diagnostic” which I learned means during normal business hours. The contract should clearly state “during normal business hours”! “Waived Standard Diagnostic” is not clear and is very misleading! I was very disappointed with the way that was explained to me by Michelle. She was very short with her answer and it didn’t seem to matter to her that I have been a long standing customer.”
“BROADLEY'S does business today the way things were done in the good old days. Someone answers the phone when you call and people come to your property when they are expected. Tony the salesman was professional and courteous. He answered all my questions and most before I even asked.On the day of my installation the guys got here first thing in the morning as promised. Ed and Ernesto also very professional answer my questions and got the job done right. I highly recommend this company and will also feel confident recommending them to friends.
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“Brian was very professional and friendly. He did a nice job for us, and we were very pleased with Broadley’s prompt response to our problem.”
“Brian was extremely professional, knowledgeable and kind. Despite the freezing temperatures he stayed under house until my pipes were unfrozen. Explained preventive measures and assured me availability from your company.
It was a great experience despite the call for frozen pipes and no water.”
“All of the staff were wonderful to interact with. The techs, installers, sales, service, and anyone else that I may have overlooked made the replacement of my natural gas furnace as painless as possible. Their professionalism, attention to detail, and courtesy towards my family was exceeded my expectations. We are extremely happy with their services and they are highly recommended!”