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Professional and repaired issue successfully.
Needed emergency service to fix a leaking gas pipe. Albert from Broadleys arrived within a few hours and was able to fix the problem. Albert was professional and answered all my questions as well as making sure my gas heater and hot water heater were working properly before he left. With temps dropping tonight, we are more than happy with Broadleys!
Response from the owner:Thank you for the kind feedback Judy! Albert is such an asset to our team, and we are happy to hear he resolved your issue. Stay warm!
Great company!! They were very attentive. They came when they said they were going to. They did a great job installing our new air conditioners and the price was definitely reasonable. I highly recommend them.
Brian and Keith did a great job, they were very courteous, professional and great representatives of your company
Walt is always amazing and so friendly!
Keith L. Was terrific, very professional, knowledgeable, great personality, checked out the job, found, the problem and made the repairs. A credit to the Broadleys Company. Any future problems I would definitely call Bradley's again and request Keith L.
Keano was competent, confident, timely, and took the time to explain things to the extent we wished. Friendly and business like.
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“It is always a pleasure doing business with your company. Speaking to Hilary on the phone is always professional and a pleasure. I can only wish that other businesses than I do work with could do the same. The service guy that came out Keano did a fantastic job. He was on time clean and neat. Something you just don't see in the service business anymore.”
- Mitchell C.

“Broadleys dispatch was quick and efficient.
I received a call from Walt B, our repair technician, shortly after our call. Walt arrived only a few moments after his call and began to diagnose immediately.
Walt was tremendous! He and his team were able to locate an available repair part for an old system and have it sent by separate technicians so that the repair could be completed same day.
Walt was an experienced professional and possessed a wonderful demeanor which let us know that we were in good hands. We are thankful.”

- Thomas G.

“Geoff has always done a top notch job for us. His attention to detail recently uncovered a potential problem that I would have missed. He is the BEST!”

- Alicia G.

“Beginning with my phone call on Sunday of a holiday weekend because our hot water heater wasn't working, a polite young lady answered my call immediately. I requested to have a call back on the next business day (Tuesday) and possibly schedule service for Wed. morning. Tuesday morning I received a call back from Broadleys at 8 AM and I was put on the schedule for first thing Wed morning. At 8:05 Wed morning we received a call from the Broadley technician that he was ready to come to service our water heater. By 8:45 AM the technician had our water heater up and running! Everyone was so efficient from start to finish!!! I wish there were more companies that efficient!”

- mary o.

“This tech was very patient with all our questions. Also, extremely polite to my
mother and myself. He called ahead and waited 5 min for us to arrive. As a small business owner, I can appreciate professional customer service-rare in today’s workforce. Thanks!”

- john c.

“Brian is pleasant, professional and certainly knows his craft. We had a leak from our 2nd floor that Brian was able to locate within a few minutes. It didn't take but another 5 minutes and the repair was complete. Outstanding service! Thanks, Brian!”

- Carl R.