“Walt called to let me know he was 10 min away and to confirm the time was still OK.
He was friendly and polite and listened to our concerns. He kept us posted as he moved from the attic to the outside.
He took pics of areas of concern, since we were worried about the life left in the system, and sent them to sales. Because of his actions, we were offered possible options for replacement the same afternoon. Very positive experience.”
– Pat V.