Brian B.

Brian B.

Owner & President

31 Reviews

“Brian (not sure which Brian since you have two listed above, I checked both) and Albert did a great job with a tough drain clog, and they were both very friendly and professional. My only comment is that the caulk job on the toilet when they had to remove and replace it could look better. It's not terrible but not as good as it was before. Thanks!”
- Bob L.
“Broadley’s came out right away after we called about a plumbing emergency. The crew was great and super knowledgeable and transparent about how much everything would cost which we really appreciated. They fixed the issue and gave us recommendations for the future which was so helpful!”
- Brooke H.
“I have had Brian a few times over the years in my house to do repairs. He is friendly and knowledgeable . I have used Broadley’s for over four decades to my general satisfaction.”
- Dominic F.
“Woke up on Tuesday morning and discovered we had no hot water. Called Broadley’s before 8am and talked to a real person(Hilary)who promised someone would be out that afternoon. By 10:30 am Brian called to say he was on the way. He checked the water heater, relit the pilot and explained why it might have gone out. He was reassuring, kind and professional. When I asked about a replacement, he explained my options and what each would entail. There was no charge and by that afternoon we had an estimate should we choose a replacement. Brian was everything you could ask for in a service person and I would recommend him and Broadley’s without hesitation. Thank you.”
- Pat B.
“Brian was the technician, but not sure which Brian. He was OUTSTANDING!!!! Professional, prompt, communicated very well, and honestly!”
'- Jim B.
“My technician was Brian, no clue which Brian, so I marked both above. Whichever Brian it was, he was very professional, knowledgable, and shared that knowledge with me regarding the water heater, and polite.
I also spoke with both Angel on the phone, setting up this service call, and then Nicole, when Brian missed the 9-12 window. Both Angel and Nicole were excellent representatives of the Broadley team.
Well done all!”
'- Eileen W.
“Terrific service and communication throughout the process and on site during the many repairs through the day. I’d definitely recommend Broadley’s.”
'- Rob S.
“I called and they were there the very next day! They were very polite and professional! This is the second time I have used them for plumbing and they were great! Thank you!!”
- Cheryl P.
“My wife and I were very impressed with his demeanor and interpersonal skills as he professionally took care of our upstairs clogged sink issue. We have used Broadley’s for most of our 54 years at this location and we have never been disappointed with its service. Don and Fran Jerome”
- Dominic J.
“After a nightmare experience with Home Depot, resulting in leaking and ceiling damage in the basement, Brian from Broadley’s arrived within an hour, fixed the issue caused by Home Depot, and had us all setup for the work we originally needed done, a dishwasher replacement, within 10 minutes of arriving. Fantastic service, super nice, and a real lifesaver!”
- Zach R.
“Brian and Anthony were extremely professional and courteous. We had a crack in our copper pipe behind the wall in our kitchen. They made sure to update me on their progress and letting me know how much it would cost. Very polite and the leak is fixed! Can’t ask for anything more!”
- Kim S.
“Brian and Ken took care of the plumbing repair issue which involved navigating a challenging crawl space in an older apartment building. Very professional, and knowledgeable! Donna was awesome with coordinating a time that would work. I know i can count on.Broadley to show up and take care of the job. Highly recommend.”
- Kim R.