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“Brian S. and Al always come to my rescue.
They helped me also by talking to a well company and explaining the findings and what needed to be done.
Which helped me as I wasn't sure the right way to explain it.”
“Brian did an excellent job. He was polite, thorough and efficient. He answered all my questions. I will request him again. Thanks”
“Walt is my go to guy. He serviced my Hvac system yesterday, and I was very pleased. He was efficient, thorough and polite. He answers all my questions and cleaned up afterwards.”
“Both are amazing. I had no water at the school and I called Brian S. and he came right now and fixed the problem right away so we didn't have to close the school. They came to my rescue.”
“Broadleys’s are the best in town if you need to replace HVAC. Not only they have the best price, they have the best technicians who are prompt, knowledgeable, respectful and trustworthy. Bruce & Cory, thank you for all your help and we will be calling you to replace rest of the HVAC!
You have 5 stars all around.
Thanks again & see you soon!”
“Melissa you are not responsive, I notified you in July that 2 of 5 the toilets that were installed in my beach house leaked. My family room ceiling is stained. You were suppose to have a contract come and repair it. Have not got any confirmation from you. You gave me the contractors number and I had to chase him down and his just as non-responsive as you. I left you a message last thursday and you still have not called me back.
When is my house getting Repaired!!!”
“I am long time customer with Broadley's for over 12 years. Broadley's services my secondary residence at the beach as well as 5 other rental properties in Ocean City. Always have had excellent service from the guys in the field. This summer we had 5 toilets installed in our secondary residence. Two of the toilets have leaked and we have water damage on the ceiling in our family room. I have been working with the Service Manager Melissa since JULY to resolve this issue. She was to have a contractor come and do the repairs, this has not happened. She is very unresponsive. I left her my last message last on 9/19/24, it is 9/23/24 still no response even after I told her I was at my frustration point. Can someone repair my ceilings, long time customer with service contracts at 6 properties in OC and this is how I am treated. Non- responsive is Not-acceptable. I did not post this review on Google as I believe Broadley's does provide good service and the guys in the field are good. But a Service Manager, that is non responsive, hence the word "Service Manager" I hope to hear a response quickly.”
“We absolutely love Broadley’s. The technicians are knowledgeable and always do a great job. They are on time and easy to have working in our home. Whether it’s new installations or maintenance, they are the best! We wouldn’t dream of calling anyone else.”