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“Was an amazing person gave me information that might help my life get started I appreciate him coming out today and feeling me with hope”
“We could not be happier with the service provided by Broadley's and their team. Our technician Henry P. is highly knowledgeable, skilled, and professional. We look forward to having him come back in the spring to service our unit.”
“Geoff came right out the same day we called. Very nice. Very helpful. Will request Geoff again.”
“David great guy explains all he does quick efficient and pleasant”
“Expensive, quality is hit or miss
Technician Taylor determined the problem with our heating system and tried to replace the part. She knocked a wire loose from the blower unit during the replacement and, when the furnace didn’t operate properly with the new part, lectured us in a loud voice on how she had told ‘you people’ that adding a new part to an old unit would result in failure of another part. All through this repeated lecture she did not even try to diagnose the trouble. Complaints to management led to technician Keano being dispatched the following afternoon. He immediately found the loose wire and several other problems Tayler had missed. Mysteriously, the O ring for the new part disappeared during the transfer of the new part from the Tayler to Keano. So, we were without heat for another night and paid top dollar for a new part which had to be installed with an old O ring. Complaints about that to management were never answered. We need a new heating system, but we won’t use Broadley’s; they are expensive, the quality of workmanship is hit or miss and management is unresponsive.”
“From the minute I called about my hot water heater the staff were all awesome and efficient. The office staff couldn’t be more helpful. Scott calling me timely to schedule a quote then had it prepared ahead of time. Then the technicians were wonderful and patient with my friend asking questions since I couldn’t walk upstairs where the heater was located. All on time as promised. That’s huge for me. Even cleaned up and swept my dirty steps. Would highly recommend their services .”
“Broadleys is always prompt, professional, pleasant and gets the job done whether it’s service or repairs.”
“Pat was amazing ! From my 1St meeting at the door throughout the whole job he was focused and anytime he left to pick up heater he communicated when he would return. He figured that he would be done by 2pm. and he was done 10 minutes before 2pm. Then he came in the house with Brian to remove an old toilet and install a new one I had here.. Again clean and thorough . Worked efficiently. Brian was just as good. He responded to any questions I had. They both were very impressive. I just called the office this morning because my hot water wasn't working and I had a new toilet i wanted installed. It all Took Place today!! On a Friday!! We are so grateful for the prompt , professional and honest service we received. Five Stars for Pat and Brian !! Thank you. Sincerely, Joseph and Donna DiMeglio”
“I was helping my friend , who had was unable to walk up stairs .
The guys where great ,professional ,friendly, and knowledgeable . I would 110% recommend .”